Treasury Management Operations Specialist

Avidbank•San Jose, CA

1d•$70,000 - $95,000•Hybrid

About The Position

The TMOps is responsible for supporting the daily operations, servicing, implementation and maintenance of treasury management products and services for commercial and business banking clients. This role ensures accurate processing, regulatory compliance and client support for treasury solutions, which includes Online Banking, ACH, Wire Transfers, Positive Pay, Account Analysis and Remote Deposit Capture.

Requirements

Two or more years treasury management experience and familiarity with deposit and treasury products to be offered to clients with considerable knowledge of how product work
Ability to work independently and collaboratively across teams
Solid client service experience
Outstanding organizational skills.
Effective oral and written communication skills.
Proficient in Microsoft Office.
Knowledge of Banking Regulations: Electronic Banking (Reg E), Deposit Regulations (Reg CC, D, DD), AML/BSA

Nice To Haves

Experience with FIS (Horizon), Q2 Online Banking, Fedline Advantage, and wire automation application/tool preferred.

Responsibilities

Support the setup, maintenance and servicing of treasury management products and services
Investigate and resolve client inquiries, operational issues, exceptions and service requests
Assist in coordination of implementations and onboarding activities for new treasury management clients
Review daily operational reports and reconcile discrepancies in a timely manner.
Collaborate with Treasury Management Sales team and Relationship Managers to support client needs
Identify process improvement opportunities to enhance operational effectiveness and client experience
Maintain accurate documentation, procedures and client records
Assist with system testing, product enhancements and special projects as needed
Work closely with other departments to ensure seamless delivery of treasury management services