Treasury Management Consultant

Old National Bank•Saint Paul, MN

1d•Hybrid

About The Position

Old National Bank, with over $70 billion in total assets, is a regional bank serving clients and communities since 1834. The bank is committed to social responsibility, volunteering, and charitable giving. They seek motivated individuals and offer competitive compensation and benefits. The Treasury Management Consultant (TMC) is responsible for generating new revenue and developing full-service Treasury Management (TM) relationships with new and existing Government and Non-Profit clients in an assigned commercial banking segment. This role involves partnering with Commercial Relationship Managers (Corporate, Specialty, Commercial, Business Banking, etc.) and other internal business partners to advise on deposit, TM, risk, and other liquidity needs for clients and prospects. The TMC builds a book of business by finding new clients, prospecting new relationships, growing deposits, and maintaining and cross-selling ONB products and services to existing clients. The TMC acts as a trusted advisor, working closely with Commercial clients to understand their business, optimize cash flow, and minimize financial risk.

Requirements

H.S. diploma/GED with equivalent experience.
Sufficient and demonstrated knowledge and understanding of bank payment systems, treasury management solutions and competitive practices.
Possesses knowledge and understanding of numerous Treasury Management products in conjunction with ONB’s business model and strategic plan in addition to adhering to established policies, procedures and/or regulations.
Demonstrated willingness to learn, implement feedback and act.
Demonstrated ability to develop strong working relationships with clients and internal partners.
Demonstrated client service experience required (phone and face-to-face); track record of client interactions and proactive solution development.
Ability to work with multiple clients simultaneously, managing time in a fast-paced environment and applicable resources to ensure work is completed efficiently and within established timeframes; manage projects efficiently and effectively.
Strong problem-solving and critical thinking aptitude; thorough and timely follow-up skills with the ability to make independent decisions based on researched conclusions.
Ability to manage matters that may have additional complexity or uncertainty, and adapt to new and different circumstances, including supporting different TM (Sales) Consultants with different work style.
Proven track record of client interactions and proactive solution development.
Excellent written and oral communication skills; able to communicate effectively with all levels in and outside of the organization.
Demonstrated ability to grow and develop and/or manage (retain) an assigned (or segment) client portfolio.
Ability to work well with others in a collaborative environment as well as the ability to work independently with little supervision or day-to-day guidance.
Fluent with Microsoft Office programs.

Nice To Haves

BS/BA degree in Business/Finance.
5-10 years of banking experience.
3-5 years of experience in treasury management sales, service and/or support.
Government and Non-Profit Banking expertise.
2 years of sales/business development experience.
CTP Certification or commitment to obtain certification.
ONB’s Treasury Management software/system knowledge.

Responsibilities

Achieve Sales Targets
Devise and execute plan to achieve sales goals and drive fee income to the assigned segment and territory.
Perform and lead either new or existing client call preparation, Business Process Reviews, proposal generation, presentations, relationship reviews, client and industry trend analysis, working capital analysis and interpretation, and pricing proforma.
Analyze client financial statements and use industry benchmarks to provide insight regarding the client/prospect Cash Flow/Cash Conversion Cycle to help develop the relationship and/or retention strategy.
Demonstrate proficiency in knowledge of all TM solutions and their benefits to clients/prospects.
Identify new or existing client needs, prepare a thorough proposal and present customized client-focused TM solutions that include working capital analysis (cash flow, benchmarking).
Work jointly with cross-functional team and assist in overall solution development and value proposition.
Persuasively communicate Old National’s value-add proposition to both internal and external clients to influence sales outcomes.
Understand the competition capabilities/gaps and how to position Old National.
Actively manage and maintain a new client or bringing TM to a current client via a sales pipeline (for Externally focused TMCs).
Primarily focus on retaining clients and cross selling (for Existing Portfolio TMCs).
Review External Facing and/or Existing Portfolio TM sales goals with RMs and other calling (or internal) partners to ensure they are aware of strategies and calling plans.
Attend prospecting, new or existing client calls virtually and in-person as well as client events, board meetings.
Participate in relevant and related business conferences to ensure up-to-date industry knowledge.
Demonstrates the successful expansion of existing relationships, management of risk, responsiveness to client needs, and independent execution of client calls on assigned portfolio of relationships.
Responsible for increasing and/or maintaining client retention probability.
Participate, coordinate and contribute to deliver an exceptional experience for internal and external clients.
Responsible to submit all forms and information required to set-up and onboard TM products/services.
Completes and responds to customer RFPs.
Coordinates the appropriate implementation resources and assists with the implementation meetings (internal/external).
Foster a spirit of teamwork and cooperation across business lines.
Educate and advise RMs and other calling partners of new TM product initiatives.
Maintain lines of communications with RMs and other calling partners individually and as a group, including new product developments, pipeline and calling strategies.
Partner with RMs and other calling partners to provide recommendations on sales opportunities to include TM sales to new prospects and cross-sell TM opportunities to existing Commercial clients.
Facilitate Treasury Management related communications to new or existing clients and conduct client reviews (minimum annually).
Work closely with assigned TM Analyst to ensure excellent client service on an on-going basis.
Develop an understanding and knowledge of internal resources for accurate response to client issues.
Take ownership and deliver timely resolution of escalated client issues by coordinating with the TM Analyst and TM Support Team.
Communicate recurring or serious product issues to TM Product Manager and recommend viable solutions to improve client experience.
Understand and communicate implementation timeline to align with client expectations and track implementation progress.
Work with TM Analyst to ensure proper account documentation, including accurate pricing and ongoing reporting and audit requirements.
Exhibit proficiency in training clients on various Treasury Management products if needed.
Deliver an excellent client experience and enhance Old National’s brand in the marketplace.