Treasury Management Assistant

IBC•McAllen, TX

12h•Onsite

About The Position

The Treasury Management Assistant role provides high-level administrative support by conducting research, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. IBC Bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.

Requirements

Active Listening
Coordination
Instructing
Learning Strategies
Reading Comprehension
Service Orientation
Speaking
Time Management
Writing
High School Diploma or GED
Proficient in Microsoft computer applications

Responsibilities

Create, maintain, and enter information into databases such as treasury workflow and document delivery program.
Upload agreements signed by customers to have Service center enroll customer into approved services.
Responds to overnight emails, which commonly are addressing customer and bank concerns.
Responds and remedies customer facing issues within our online banking services.
Prepare reports, memos, letters, and other treasury management documents.
Respond and request approval from account officers and senior executive lending officers with Deposit Express overlimit approvals for Item Processing.
Answer phone calls and direct calls to appropriate parties or take messages.
Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, etc.
Operate office equipment, such as computers, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Other duties as assigned