Treasury Management Analyst

FIRST STATE BANK • Gainesville, TX

3d • Onsite

About The Position

First State Bank’s Treasury Management Department is responsible for providing excellent customer service and back-office support for First State Bank’s business-related products and services, such as, ACH Origination, Business Online Banking, Online Wires, ICS/CDARS, Merchant Services, Positive Pay, Public Funds, Remote Deposit Capture, and RemitPlus Services. This department is also responsible for the daily processing of Lockbox items.

Requirements

• Treasury Management support
• Assisting customers and internal employees via phone and email
• Supporting issue resolution and service needs
• Onboarding and implementation of Treasury Management products and services
• Accurate setup, maintenance, and adherence to policies and regulatory requirements
• Processing Treasury Management requests, cases, and transactions (including lockbox and payment services)
• Performing risk reviews
• Monitoring activity
• Escalating complex or high-risk issues
• Collaborating with internal departments (e.g., Fraud, Deposit Operations, Credit Analysts) and officers
• Supporting product setup, approvals, risk management, internal audits, regulatory compliance efforts and vendor management
• Preparing and maintaining reports related to Treasury Management risk, operational activity, and board reporting
• Assisting with internal audits, regulatory exams, policy updates, and risk assessments
• Ensuring compliance with bank standards and industry regulations (e.g., NACHA)
• Providing additional support as needed
• In-person customer assistance
• Employee/customer training
• Presentations
• Community or business development activities
• Ongoing merchant services and client support

Responsibilities

• Serve as a key point of contact for Treasury Management support, assisting customers and internal employees via phone and email, while also supporting issue resolution and service needs.
• Support onboarding and implementation of Treasury Management products and services, ensuring accurate setup, maintenance, and adherence to policies and regulatory requirements.
• Process Treasury Management requests, cases, and transactions (including lockbox and payment services), while performing risk reviews, monitoring activity, and escalating complex or high-risk issues as needed.
• Collaborate with internal departments (e.g., Fraud, Deposit Operations, Credit Analysts) and officers to support product setup, approvals, risk management, internal audits, regulatory compliance efforts and vendor management.
• Prepare and maintain reports related to Treasury Management risk, operational activity, and board reporting; assist with internal audits, regulatory exams, policy updates, and risk assessments to ensure compliance with bank standards and industry regulations (e.g., NACHA).
• Provide additional support as needed, including in-person customer assistance, employee/customer training, presentations, community or business development activities, and ongoing merchant services and client support.
• Other Job Duties As Assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed