Treasury Fulfillment Advisor

Bank of AmericaCharlotte, NC
Onsite

About The Position

This job is responsible for acting as the primary interface to Treasury clients. Key responsibilities include leading, directing, and coordinating the implementation of highly complex treasury, cash management, card, merchant and depository products and services. Job expectations include providing relationship management, servicing, and technical assistance to internal business partners (e.g. Sales & Relationship Managers, Product Managers, Compliance and Operations) and vendors in order to ensure a timely and smooth implementation process.

Requirements

  • Prior Treasury-focused experience.
  • Working knowledge of Treasury Management products, services and processes.
  • Demonstrated leadership to include people development skills
  • Exceptional verbal and written communication skills.
  • Able to drive - and maintain - exceptional quantitative team performance metrics.
  • Attention to Detail
  • Client Management
  • Customer and Client Focus
  • Oral Communications
  • Account Management
  • Adaptability
  • Analytical Thinking
  • Critical Thinking
  • Written Communications
  • Active Listening
  • Collaboration
  • Problem Solving
  • Stakeholder Management

Responsibilities

  • Consults with client through implementation of treasury product package
  • Facilitates internal and external client calls to work through implementation requests for successful completion
  • Troubleshoots research, and responds to internal client team requests for resolution
  • Engages key stakeholders for awareness throughout the implementation process, owning resolution for the client

Benefits

  • affordable, competitive and flexible benefits
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