Treasury Associate

GlobalGiving Foundation•Washington, DC

3d•Hybrid

About The Position

GlobalGiving is a nonprofit intermediary that connects donors and nonprofits, offers unique learning opportunities, and provides a suite of fundraising tools and campaigns. We are seeking a thorough, analytical, and motivated Treasury Associate to execute our global disbursement process. This position is responsible for executing the full charitable disbursement cycle that annually sends upwards of $100M via 25,000+ transfers to 5,000+ nonprofits worldwide. This position reports to the Treasury Manager and will help ensure GlobalGiving’s disbursement processes run smoothly, efficiently, and optimally. This person should have excellent attention to detail and accuracy while also demonstrating clear and effective written communication skills. Technical aptitude is required to use systems that handle problems at scale. We have a collaborative work atmosphere where everyone’s input and ideas are valued. We’re committed to work-life balance and offer everyone opportunities to learn, experiment, and grow. Since creative, enthusiastic employees are our most valued resource and the basis for our success, we take great care in how we attract, hire, and support our employees for a successful career. If you care about collaboration, curiosity, communication excellence, and continuous improvement, this position is right for you.

Requirements

2+ years of relevant work experience, and a bachelor’s degree in a related concentration
Strong written and interpersonal communication skills
Highly effective organizational and time management skills
Excel experience, SQL knowledge a plus: proven ability and willingness to learn technical skills needed to operate at scale is a must
Demonstrated comfort and enthusiasm working in an analytical, fast-paced environment
Ability to prioritize effectively, managing competing demands according to deadlines, with uncompromising quality
Ability to work resourcefully and collaboratively across units to achieve common goals
A high degree of patience and flexibility
A passionate belief in the mission of GlobalGiving and a commitment to our core values.

Nice To Haves

SQL knowledge

Responsibilities

Process offline physical and electronic contributions, including tax receipts and acknowledgements
Contribution disbursable value processing
Nonprofit remittance eligibility determination
Provide Tier 1 and 2 customer service, including coordination with external financial service providers
Merchant and bank reconciliations
Fraud detection and credit card dispute resolution
Resolve remittance returns and related processing
Maintain documented procedures
Other financial operation tasks as needed