Treasury and Operations Manager

moomoo•North York, ON

6h•Onsite

About The Position

The Treasury and Operations Manager is responsible for overseeing the day-to-day treasury, digital asset custody, liquidity, reconciliation, and operational control activities supporting the firm’s crypto asset business. This role will manage the movement, safeguarding, and reconciliation of client and operational assets across multiple custodians, wallet infrastructure providers, and trading venues. The Treasury and Operations Manager will work closely with Compliance, Risk, Finance, Trading, Technology, and Operations to ensure client assets are handled securely, accurately, and in accordance with internal controls and applicable regulatory requirements. The successful candidate will bring strong operational discipline, attention to detail, and an understanding of digital asset infrastructure, treasury controls, and regulated financial services operations.

Requirements

Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or a related field.
Approximately 5+ years of relevant experience in treasury, brokerage operations, banking operations, payments, custody, digital assets, securities operations, or a related financial services environment.
Prior experience in a regulated financial institution, broker-dealer, investment dealer, fintech, cryptocurrency platform, or digital asset business is strongly preferred.
Demonstrated experience with cash, securities, or digital asset reconciliation and settlement processes.
Experience managing operational controls, approval workflows, segregation of duties, and exception management.
Familiarity with digital asset custody and wallet infrastructure such as Fireblocks, Coinbase, BitGo, or similar platforms is highly desirable.
Knowledge of blockchain transaction flows, wallet architecture, on-chain transactions, and digital asset settlement processes is an asset.
Familiarity with blockchain analytics, Travel Rule, fraud monitoring, or transaction-monitoring platforms such as Chainalysis, Notabene, or Unit21 is an asset.
Experience supporting audits, regulatory examinations, or operational control assessments is preferred.
Strong proficiency in Excel and experience working with operational reporting, reconciliations, and large data sets.
Strong understanding of treasury operations, liquidity management, reconciliations, settlements, and operational risk.
Strong knowledge of internal controls, segregation of duties, maker-checker principles, and approval governance.
High level of accuracy and attention to detail when handling client assets and financial transactions.
Strong analytical and investigative skills with the ability to identify and resolve complex reconciliation or transaction issues.
Ability to work effectively across Finance, Compliance, Risk, Technology, Trading, and Operations.
Strong judgment and escalation skills, particularly when dealing with high-value transactions, operational incidents, or compliance concerns.
Ability to manage multiple priorities and time-sensitive operational requirements in a fast-paced environment.
Strong written and verbal communication skills.
Ability to develop clear procedures, controls, and operational documentation.
Comfortable working in an evolving regulatory and technology environment.

Nice To Haves

Experience within the Canadian securities or investment dealer industry.
Familiarity with CIRO requirements relating to client assets, books and records, internal controls, custody, and regulatory reporting.
Experience supporting cryptocurrency trading, digital asset custody, staking, or blockchain-based financial products.
Experience participating in new product launches or implementation of treasury and custody infrastructure.
Familiarity with SOC reports, control testing, operational risk assessments, and audit remediation.

Responsibilities

Administer digital asset wallets and custody infrastructure across platforms including Fireblocks, Coinbase, BitGo, and other approved custodians or service providers.
Manage client deposit wallets, operational vault accounts, and related wallet structures in accordance with established custody and segregation requirements.
Execute and oversee wallet whitelisting, transaction approvals, wallet policy configuration, and authorized address management.
Conduct periodic user access and entitlement reviews to ensure appropriate segregation of duties and adherence to internal access-control standards.
Maintain accurate records of wallet configurations, approvals, authorized personnel, and custody-related changes.
Oversee the timely sweep of client digital asset deposits from designated deposit wallets into operational or custody vault accounts.
Ensure incoming funds are accurately attributed to the appropriate client accounts and reflected in internal systems and sub-ledgers.
Monitor sweep thresholds, transaction limits, and approval workflows to ensure transfers comply with established treasury controls.
Investigate delayed, failed, or incorrectly attributed transactions and coordinate resolution with relevant internal teams and external vendors.
Monitor end-to-end fund flows to identify operational bottlenecks, control weaknesses, or settlement risks.
Perform and oversee daily reconciliation of: On-chain wallet balances; Custodian account records; Internal operational and accounting ledgers; Client sub-ledgers; and Trading and settlement records.
Investigate reconciliation breaks promptly and coordinate corrective actions with Finance, Operations, Technology, and external counterparties.
Escalate unreconciled or aged items in accordance with defined service-level agreements and escalation procedures.
Maintain complete reconciliation records and supporting evidence for audit and regulatory review.
Identify recurring reconciliation issues and implement process or system improvements to reduce operational risk.
Monitor operational, settlement, and client withdrawal liquidity across custodians, trading venues, and approved digital asset infrastructure providers.
Forecast short- and medium-term funding requirements based on trading activity, client deposits and withdrawals, settlement obligations, and operational needs.
Execute liquidity rebalancing between approved custodians, wallets, and trading venues in accordance with established limits and approval authorities.
Maintain minimum liquidity buffers and other treasury thresholds to support uninterrupted trading and client withdrawal obligations.
Monitor concentration and counterparty exposure associated with operational asset balances.
Escalate potential liquidity shortfalls or settlement risks to senior management, Risk, and Finance.
Support the operational administration of approved digital asset staking activities through providers such as BitGo, Figment, or other approved platforms.
Coordinate asset delegation, staking instructions, unstaking activity, and related operational processes.
Track staking rewards, validator activity, fees, and expected settlement timelines.
Reconcile staking rewards and yield against custodian records, internal ledgers, and the general ledger.
Work with Finance and Compliance to ensure appropriate accounting, reporting, and recordkeeping for staking activity.
Serve as the primary treasury and operational point of contact for transaction-related compliance escalations.
Review and coordinate responses to Know Your Transaction (KYT) alerts generated through platforms such as Chainalysis.
Support investigation and resolution of Travel Rule exceptions through platforms such as Notabene.
Coordinate treasury actions arising from fraud alerts or investigations managed through platforms such as Unit21.
Work closely with Compliance to execute approved transaction holds, wallet restrictions, freezes, releases, or other remediation actions.
Ensure treasury actions arising from compliance escalations are appropriately documented and supported by clear approval trails.
Escalate unusual, high-risk, or time-sensitive matters in accordance with established procedures.
Prepare treasury-related information and supporting documentation for regulatory reporting and examinations, including requirements applicable to CIRO-regulated activities.
Support external financial statement audits, internal audits, SOC examinations, regulatory reviews, and other assurance activities.
Provide documentation supporting client asset segregation, custody arrangements, wallet balances, transaction activity, and control effectiveness.
Maintain comprehensive evidence trails for treasury transactions, approvals, reconciliations, access changes, and exception management.
Respond to audit and regulatory information requests in a timely, accurate, and organized manner.
Assist with remediation of treasury-related findings and track corrective actions through completion.
Own and maintain treasury-related standard operating procedures, workflows, approval matrices, and control documentation.
Establish and continuously improve controls over wallet access, transaction approvals, liquidity transfers, reconciliation, and client asset movements.
Ensure appropriate maker-checker controls and segregation of duties are maintained for sensitive treasury activities.
Partner with Risk, Compliance, Finance, Technology, and Internal Audit to identify and mitigate treasury and operational risks.
Participate in control testing, risk assessments, incident reviews, and remediation initiatives.
Monitor adherence to treasury policies and escalate control exceptions or breaches appropriately.
Identify opportunities to automate manual treasury processes while maintaining appropriate oversight and control.
Act as the primary operational relationship contact for treasury and digital asset infrastructure providers, including Fireblocks, Coinbase, BitGo, Chainalysis, Notabene, Unit21, and other approved vendors.
Coordinate operational service reviews, issue escalation, incident management, and vendor support.
Monitor vendor service performance, availability, processing timelines, and operational issues.
Coordinate system upgrades, configuration changes, new functionality, and change-management activities with internal stakeholders.
Participate in vendor due diligence, risk reviews, and business continuity planning as required.
Maintain current documentation relating to operational contacts, escalation pathways, system dependencies, and service procedures.
Produce daily, weekly, and monthly treasury reporting covering, as applicable: Client and operational asset balances; Custodian and wallet balances; Deposit and withdrawal activity; Liquidity positions and buffer levels; Outstanding settlement obligations; Reconciliation breaks and aged exceptions; Staking balances and rewards; Significant treasury or operational incidents; and Key risk and control indicators.
Provide timely reporting and analysis to Finance, Risk, Compliance, Operations, and senior management.
Identify significant trends, exceptions, or emerging risks and communicate appropriate recommendations.
Support the development of dashboards, metrics, and management information to improve visibility into treasury operations.
Act as a key operational subject matter expert for digital asset treasury, custody, settlement, and client asset processes.
Partner with Technology and Product teams on the implementation and testing of new digital asset products, custody capabilities, and operational workflows.
Support new asset listings, custodian integrations, wallet deployments, and operational readiness assessments.
Participate in incident response and business continuity activities relating to treasury, custody, or settlement operations.
Provide guidance and training to team members involved in treasury and operational processes.
Support broader operational initiatives and projects as required.