Treasury and Cash Support Specialist I
About The Position
The Treasury & Cash Support Specialist I at Frost is responsible for onboarding and configuring treasury services for small business clients. The role verifies that customer requests and information align with current service parameters and specifications, applies knowledge of treasury products and services to meet client needs, and supports commercial card setup and related processes. The specialist also provides backup customer-service support and helps resolve issues related to treasury management. The position emphasizes integrity, caring, and excellence in providing high-quality service.
Requirements
- Excellent written and verbal communication skills.
- Proficiency in Microsoft applications.
Nice To Haves
- Experience in treasury management, general banking, or other relevant experience.
Responsibilities
- Onboard and configure treasury services for small business clients.
- Apply knowledge of treasury products and services to meet small business client needs.
- Support commercial card setup and related processes.
- Provide backup support for customer service inquiries and issue resolution related to treasury management.
- Take action using Integrity, Caring, and Excellence to achieve all-win outcomes.
Benefits
- Medical, dental, vision, long-term disability, and life insurance.
- 401(k) matching.
- Generous holiday and paid time off schedule.
- Tuition reimbursement.
- Extensive health and wellness programs, including an Employee Assistance Program.
- Referral bonus program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
