Treasury Analyst II (Memphis, TN)

St. Jude Children’s Research HospitalMemphis, TN
Hybrid

About The Position

As a member of the Finance team, the Treasury Analyst II is responsible for analyzing credit card transaction data, reconciling transactions across internal and external systems, and supporting daily treasury operations. This role also provides organizational support, coordinates donation processing activities, helps maintain cash and banking operations, and manages reporting schedules. The analyst will work both independently and collaboratively with internal partners to identify inefficiencies, investigate root causes, and recommend solutions that improve operational performance and efficiency.

Requirements

  • Bachelor’s degree in Accounting, Finance, or related field
  • 3–5 years of experience in treasury, financial analysis, or reconciliation focused roles
  • Strong analytical, problem-solving, and continuous improvement skills
  • Experience with financial reconciliation and treasury concepts
  • Proficiency in Microsoft Excel, Access, and PowerPoint
  • Working knowledge of SQL
  • Strong written and verbal communication skills
  • Ability to manage multiple priorities and allocate time effectively

Nice To Haves

  • Master’s degree
  • Professional certifications (CPA, CTP, CMA, or CCPP)

Responsibilities

  • Oversee day-to-day donation platforms, including data gathering, performance analysis, and interpretation of transaction trends and issues
  • Develop and maintain reporting across multiple channels using settlement data, source systems, and internal reporting tools
  • Track and report on key performance indicators (KPIs) across donation channels (credit cards, fintech, banking), including cost-to-serve metrics
  • Translate business needs into meaningful data visualizations and trend analysis
  • Perform reconciliations between source systems and internal/external systems across all donation channels
  • Identify and investigate unmatched items, determine root causes, and recommend solutions in partnership with Finance, IT, and Legal teams
  • Investigate discrepancies and ensure timely resolution in accordance with departmental service level agreements (SLAs)
  • Support a high-quality donor experience through accurate and efficient issue resolution
  • Support daily treasury activities, including monitoring bank balances and preparing daily cash position reports
  • Assist with fund movements while ensuring adherence to established procedures and controls
  • Help maintain efficient cash management and banking operations
  • Provide financial analysis and insights related to credit card, treasury, and fintech platforms
  • Deliver actionable recommendations to leadership through both routine and ad-hoc reporting
  • Monitor and evaluate refund, fraud, and chargeback activity, ensuring compliance with payment industry standards
  • Serve as a liaison between the organization and merchant processing vendors
  • Coordinate merchant account setup, testing, and issue resolution to ensure readiness for campaigns
  • Monitor campaign processing performance and address issues proactively
  • Manage merchant and payment processing requests efficiently and professionally

Benefits

  • Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
  • 401K Retirement Plan with 7% Employer Contribution
  • Exceptional Paid Time Off
  • Maternity / Paternity Leave
  • Infertility Treatment Program
  • Adoption Assistance
  • Education Assistance
  • Enterprise Learning and Development
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