Treasure Cove Store Manager

Berkeley • Tampa, FL

2d • Onsite

About The Position

The Treasure Cove Spirit Shop is a vibrant campus store that is open to the Berkeley community each school day. The shop offers Berkeley branded apparel and gifts, and well as school supplies and snacks. The Treasure Cove also operates an e-commerce site and develops custom orders for multiple clubs and departments within the school. The Treasure Cove Store Manager is a vital member of the Business Office team working year-round to oversee the bustling campus retail operations with a focus on marketing, merchandising, overall operational management, and the various customer interactions. Berkeley has a broad customer base, ranging from young students to grandparents, busy parents, and faculty. The successful candidate must be flexible, creative, and engaging, and love working with people of all ages, backgrounds, and experiences. The ideal candidate will be a customer-focused, self-motivated, and positive individual. Retail sales experience is mandatory.

Requirements

• 5+ years of retail and customer service experience
• High school diploma or G.E.D.
• Proficient in Microsoft Office Suite, knowledge of Lightspeed and 365 Markets a plus
• Proven understanding of industry standards and trends
• Ability to carry and lift boxes up to 30 pounds
• Ability to read and interpret documents such as a departmental manual
• Ability to interact politely and effectively with colleagues, students and guests
• Ability to work with a minimum amount of supervision under high-energy, high-demand conditions

Nice To Haves

• knowledge of Lightspeed and 365 Markets

Responsibilities

• Maintaining an atmosphere of welcome to the various types of customers
• Providing excellent customer service
• Ensuring appropriate merchandise inventory levels and presentation of selling floor
• Source new opportunities and maintain relationships with current vendors
• Building and maintaining an effective online store
• Analyzing industry trends and ordering new merchandise
• Managing and working closely with an internal sales assistant and other Treasure Cove staff or volunteers
• Liaise with other departments (Athletics; Communications; Lower, Middle, Upper Divisions; Advancement and Facilities) to create and execute items as needed
• Processing accurately and efficiently purchase orders and customer online orders
• Receiving and entering orders into inventory programs
• Performing all physical inventories; controlling shrink and expenses
• Other duties as assigned or required

Benefits

• salary and full benefits
• competitive compensation package nationally and commensurate with experience, degree attainment, and the national independent school and college markets

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED