TRC Coordinator

Entertainment Technology Partners•Orlando, FL

1d•Onsite

About The Position

The Technician Resource Coordinator serves as a central point of connection between project teams, technicians, and contract labor partners. Your work directly impacts the company's ability to deliver successful events by ensuring labor resources, scheduling, and travel arrangements are coordinated efficiently and accurately.

Requirements

High School Diploma or equivalent.
Strong organizational and time management skills.
The ability to manage multiple priorities and deadlines simultaneously.
Strong communication and relationship-building skills.
Research and problem-solving abilities.
Negotiation skills and sound decision-making judgment.
An adaptable approach in a fast-changing environment.
Strong attention to detail and accuracy.

Responsibilities

Build and manage technician resources: Maintain technician databases, including skills, proficiencies, and availability. Ensure accurate labor resource information is available for scheduling and planning decisions. Help maximize technician utilization while balancing project requirements and workforce availability.
Coordinate labor scheduling: Schedule technicians based on project needs and technical requirements. Determine the most effective mix of company technicians and freelance contract labor. Resolve scheduling conflicts and adjust resource allocations as project needs evolve.
Manage contractor relationships: Serve as the contracting point of contact for freelance labor resources. Negotiate contractor rates and terms within established company guidelines. Identify qualified labor resources based on skills, location, schedules, and client preferences.
Keep teams informed: Communicate critical project information to technicians, freelancers, and other stakeholders through email, phone, text, and scheduling systems. Support alignment between project teams and labor resources throughout the planning process.
Coordinate travel and event logistics: Research and coordinate travel arrangements for technicians and labor resources. Review travel costs, obtain required approvals, and ensure travel plans support project timelines. Assist in planning efforts that help technicians have a seamless experience from preparation through event execution.
Support operational accuracy: Review project quotes and labor-related information for accuracy. Partner with operational teams to coordinate event staffing details and resource planning. Participate in the on-call labor support rotation to help address staffing needs as they arise.