SB Traveling Radio Technician

Day Wireless Systems•Lacey, WA

About The Position

As a Traveling Radio Technician in the Strategic Business Division, you will help ensure the reliable operation and maintenance of radio and communication systems. The role involves installing, configuring, troubleshooting, and repairing radio and system equipment, as well as supporting projects at locations across the United States and potentially internationally. Travel is expected to account for 50–90% of the role. You will work with the Strategic Business Division and other stakeholders to assess system requirements, recommend upgrades, and support system expansions and improvements. You will also maintain records and prepare reports, follow applicable industry standards and safety protocols, and provide end-user training and technical support. Coordination with IT personnel, engineers, project managers, and other cross-functional partners is part of the work.

Requirements

Three to five years of experience with two-way radio and wireless communication systems theory.
Ability to use computers and program, troubleshoot, perform diagnostics on, and repair complex communication systems.
High school diploma or equivalent.
Valid driver’s license.
An industry license, such as FCC GROL, FICA, iNARTE, or NICET.

Nice To Haves

Additional technical certifications or vocational training in radio systems, electronics, or a related field.
Experience with In-Building Emergency Responder Communications Enhancement Systems.
CET or NABER certification.

Responsibilities

Install and configure radio and communication systems, including hardware, software, and associated equipment, and ensure proper integration with existing systems.
Perform inspections, diagnostics, repairs, upgrades, and other routine maintenance to maintain system performance and reliability.
Diagnose and resolve technical issues in radio and communication systems using diagnostic tools and techniques to minimize downtime and restore service.
Collaborate with the Strategic Business Division and other stakeholders to assess system requirements, recommend upgrades, and plan and implement expansions or improvements.
Travel to locations within the United States and potentially internationally for project deployments, installations, and support; travel is expected to be 50–90%.
Maintain records of system configurations, maintenance activities, and troubleshooting procedures, and prepare reports on system performance, incidents, and recommended solutions.
Follow industry standards, regulations, safety protocols, and applicable legal requirements when working with radio and communication systems.
Train and guide end users in operating radio and communication systems and provide prompt technical support.
Coordinate installations, upgrades, and maintenance with cross-functional teams, including IT personnel, engineers, and project managers.