Traveling Ortho Treatment Coordinator

Community Dental Partners•Killeen, TX

13d•Onsite

About The Position

Route 32 Pediatric Dentistry & Orthodontics is seeking a friendly, organized, and motivated Treatment Coordinator Assistant (TCA) to support their Treatment Coordinator. This role is crucial in ensuring every patient feels welcomed, informed, and cared for throughout their consultation journey. The position offers an excellent learning environment, a great team, and opportunities for growth within the company.

Requirements

Excellent communication and organizational skills
Strong attention to detail
Ability to multitask and work independently or as part of a team
Proficient with computers and patient management software
Comfortable working with children, teens, and adults

Nice To Haves

Previous dental or orthodontic experience preferred, but willing to train the right candidate
Bilingual (preferred)
Bilingual is a plus

Responsibilities

Support the Treatment Coordinator throughout the consultation process.
Schedule, reschedule, and confirm patient appointments.
Contact referral patients and follow up on referrals and treatment recommendations.
Answer patient questions and provide an exceptional customer service experience.
Welcome patients, provide office tours, and introduce them to the orthodontic team.
Verify patient paperwork, obtain necessary signatures, and maintain accurate patient records.
Take diagnostic records, including X-rays, photographs, and digital scans.
Prepare treatment documents and referral letters.
Assist with same-day consultations and educate patients about orthodontic services.
Support the Treatment Coordinator, Office Manager, and Front Desk with daily office operations.
Participate in community outreach and marketing events as needed.
Perform other duties as assigned by the Practice Manager.