Traveling Ortho Assistant

WEST COAST DENTAL ADMINISTRATIVE SERVICES LLC•Rialto, CA

6d•$22 - $28•Hybrid

About The Position

The Ortho Coordinator performs a variety of general front office tasks and duties including, but not limited to answering the telephone; preparing, filing, and maintaining all hardcopy and computerized patient charts; patient greeting and intake; collecting payments; checking insurance eligibility; and scheduling patient appointments and marketing the dental practice. Ortho Coordinator travels with the Orthodontist Team to multiple locations within the region.

Requirements

High School Diploma or equivalent (GED) required
Proficient with PC and outlook
Bilingual: English & Spanish required (if the geographic location of the office does not require the applicant to be bilingual, applicants who only speak English may be considered)
Comprehensive knowledge of fee schedules
Strong written and verbal communication skills
Strong interpersonal and relationship skills
Ability to work in a fast paced environment and able to multitask
Ability to maintain outgoing, friendly attitude with patients and coworkers
Ability to work with interruptions and to manage multiple priorities
Ability to work with minimal supervision

Nice To Haves

Prior Ortho experience in the dental industry preferred
Previous experience with dental software (Eagle Soft, Dentrix, QSI, or similar)

Responsibilities

Greet and check-in patients with a friendly, warm smile; thank and check-out patients
Maintain a clean and welcoming front office environment and restrooms at all times
Assist patients with required paperwork for dental services and financial responsibilities
Prepare charts for new and current patients; update patient information
Prepare care slips for patient routing
Pull charts and confirm next day appointments
Obtain patient insurance information and verify insurance benefits eligibility
Schedule appointments in accordance with Company policies
Answer telephones in a thorough and timely matter
Route calls to appropriate department
Coordinate all patient appointments at least two days in advance
Collect payments, post payments in the West Coast Dental system, and print receipts
File and maintain hardcopy and computerized patient charts/records
Maintain strict compliance with State, Federal, and other pertinent laws or regulations, (e.g., OSHA, WC, Dental Board, HIPAA, ADA, FEHA, DOL, HR policies and practices)
Handle recall and no-show follow-up
Assist Office Manager, as needed, with general clerical duties
Attend and participate in staff meetings and team huddles
Other duties as assigned by the office manager, regional manager, and/or dentists
Ability to travel to multiple locations within the region to produce productive work schedule.