Traveling Member Services Rep

Industrial Credit Union•Bellingham, WA

9d•Hybrid

About The Position

Are you ready to take your customer service skills on the road and make a real impact? At Industrial Credit Union, we're looking for a full-time Traveling Member Services Representative to join our team. You'll be the face of our credit union, traveling between branches, serving members, and promoting our mission. With a competitive pay rate of $21.50 - $27/hour plus a $1 premium for travel, you'll enjoy the variety and flexibility this role offers. Our team also enjoys generous benefits and perks. This includes: Medical, dental, and vision A 401(k) with company match Company-sponsored life insurance Long-term disability insurance Sick time Generous PTO 8 hours of volunteer time Remote work options Performance bonuses and merit increases Ready for a dynamic, community-focused career? If so, keep reading about this Traveling Member Services Rep opportunity!

Requirements

High school diploma or equivalent
Ability to travel between branches within Whatcom County
6+ months of customer service experience
Strong math, organizational, and problem-solving skills

Nice To Haves

At least 6 months of cash handling or teller experience in a credit union is preferred but not required - we can train you!

Responsibilities

Traveling between branches, serving members, and promoting our mission.
Conducting financial transactions like deposits, withdrawals, and loan payments.
Following up on member accounts to ensure everything is in order.
Making meaningful phone calls to connect with members, offering solutions that best fit their needs.
Building strong relationships and being a vital part of their financial journey.
Promoting our credit union's mission, vision, and values, ensuring that every interaction is seamless and supportive.