Travelling Front Desk Coordinator

WorkWell Dental ManagementLexington, MA
Hybrid

About The Position

WorkWell Dental Group is a patient-centered, multi-location dental group committed to delivering exceptional care with compassion, integrity, and operational excellence. Our collaborative team supports several practices across Massachusetts, and we are seeking an experienced, adaptable Traveling Dental Front Desk Coordinator to join our growing organization. This is a full-time position (4 days per week) providing front office coverage across multiple practice locations based on business and staffing needs. This role is ideal for a professional who thrives in fast-paced environments, enjoys variety throughout the workweek, is confident presenting treatment and discussing insurance, and is flexible and adaptable to different teams and workflows. Reliable transportation is required.

Requirements

  • Minimum 2 years of dental front desk experience
  • Proficiency in Eaglesoft practice management software
  • Strong knowledge of treatment planning and insurance coordination
  • Familiarity with MassHealth dental coverage
  • Ability and willingness to travel between locations
  • Strong communication, organizational, and customer service skills
  • Availability to work a consistent full-time, 4-day schedule
  • Reliable transportation

Responsibilities

  • Greet and check in/check out patients professionally and efficiently
  • Present and explain dental treatment plans clearly and confidently
  • Verify and coordinate insurance benefits, including MassHealth
  • Schedule appointments and manage daily office communications
  • Maintain efficient patient flow and front office operations
  • Support the clinical team with administrative coordination

Benefits

  • Mileage reimbursement between offices
  • Growth opportunity within an expanding dental group
  • Supportive, collaborative leadership team
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