Hospital Representative - UPMC Hospitals

Daniels Health • Pittsburgh, PA

3d • Hybrid

About The Position

Daniels Health is searching for a customer service-oriented individual to join us as a Traveling Field Service Representative. They will be responsible for maintaining inventory and delivering the first line of customer service on behalf of Daniels. The Representative will team up daily with drivers, operations personnel, sales teams, and corporate support staff to service their assigned hospital location. This role involves working with clinical staff within UPMC Hospitals to ensure proper healthcare waste segregation, timely container exchanges, and container fill accuracy. It also includes the inspection and servicing of all Daniels’ products within the assigned hospital or medical center, which may involve entering procedural areas and working around sensitive patients and equipment. The position requires maintaining adequate inventory levels of container stock at a location and department level, clear communications and strong relationship management with hospital staff and Daniels staff, and communicating and escalating customer issues to a manager for timely resolution using a company-provided smartphone. The representative will maintain professional, positive working relationships with customers and other hospital staff independently without direct supervision and ensure the staging area is neat and orderly after entering and before leaving the facility.

Requirements

• Willingness to take a 5 panel urine drug screening
• Willingness to take a 7 year background check
• Previous experience in a warehouse labor-intensive job (repetitive lifitng of 50lbs to 75lb containers!!)
• Basic math and ability to read/record weights accurately
• Familiarity with weighbridge/scale systems
• Comfort with repetitive tasks while maintaining quality standards
• Comfortable standing for extended periods and working in PPE
• Proven longevity with employers
• Can-do attitude!!
• Seeking EVS, Housekeeping, Sterilization Technician Experience!

Responsibilities

• Working with clinical staff within UPMC Hospitals to ensure proper healthcare waste segregation, timely container exchanges and container fill accuracy
• Inspection and servicing of all Daniels’ products within your assigned hospital or medical center; this includes entering procedural areas and working around sensitive patients and equipment
• Maintaining adequate inventory levels of container stock at a location and department level
• Clear communications and strong relationship management with hospital staff and Daniels staff
• Communicating and escalating customers issues to your manager to ensure timely response and resolution with usage of a company provided smart phone for daily duties
• Maintaining professional, positive working relationships with customers and other hospital staff independently without direct supervision
• Ensuring staging area is neat and orderly after entering and before leaving the facility
• Standing and walking for a significant part of the day
• Lifting containers weighing up to 50 lbs
• Pushing / pulling wheeled transporters and/or palletized product up to approximately 300 lbs

Benefits

• Full time roles are provided benefits
• sick leave
• vacation leave from day one!!
• New Hire Bonus – Get an extra $1,000 after successfully completing your probation period!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed