Daniels Health is searching for a customer service-oriented individual to join us as a Traveling Field Service Representative. They will be responsible for maintaining inventory and delivering the first line of customer service on behalf of Daniels. The Representative will team up daily with drivers, operations personnel, sales teams, and corporate support staff to service their assigned hospital location. The role involves personal transportation to 4 UPMC Hospitals, working with clinical staff to ensure proper healthcare waste segregation, timely container exchanges, and container fill accuracy. It also includes inspection and servicing of all Daniels’ products within the assigned hospital or medical center, maintaining adequate inventory levels, clear communication, and strong relationship management with hospital and Daniels staff. The representative will escalate customer issues to their manager, use a company-provided smartphone for daily duties, and maintain professional working relationships independently. Ensuring the staging area is neat and orderly, standing and walking for a significant part of the day, lifting containers up to 50 lbs, and pushing/pulling wheeled transporters up to approximately 300 lbs are also key aspects of the role.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed