Travel Specialist

Jane Street•New York, NY
•$100,000 - $130,000•Onsite

About The Position

Jane Street is seeking an experienced Travel Specialist to support its New York team with vendor management and day-to-day travel operations to and from global offices. The role oversees travel bookings for New York-based employees, helping ensure compliance with travel guidelines, and collaborates with teams across the firm to provide a smooth and efficient experience. The Travel Specialist also works with the travel management company and troubleshoots operational issues. The position includes maintaining travel resource documents and webpages, developing standard operating procedures, managing expenses, and analyzing travel spend. The role supports Jane Street's culture of travel between offices to foster the exchange of ideas and contributes to a positive, engaging, and supportive office experience.

Requirements

  • Have a university degree, preferably in hospitality or a related field.
  • Have 3–5 years of relevant work experience in a corporate, travel, or hospitality environment.
  • Have experience with G Suite and Excel.
  • Have an exceptional customer service attitude and be proactive, willing to engage with others, and able to handle competing requests.
  • Be a reliable and flexible team player with strong organizational skills and attention to detail.
  • Be comfortable working independently, making decisions quickly, taking initiative, and resolving outstanding issues.
  • Be an analytical thinker with strong writing and people skills.
  • Be able to work primarily on-site in the New York office with a flexible schedule that may include after-hours monitoring.

Nice To Haves

  • Previous experience in a travel booker-type role.
  • Familiarity with Workday, Jira, and Concur.

Responsibilities

  • Manage vendor relationships and day-to-day travel operations to and from global offices.
  • Oversee bookings for New York-based employees and help ensure they follow travel guidelines.
  • Collaborate with teams across the firm to provide a smooth and efficient travel experience.
  • Work with the travel management company and troubleshoot operational issues.
  • Maintain travel resource documents and webpages.
  • Develop standard operating procedures.
  • Manage expenses and analyze travel spend.
  • Monitor world events and weather issues after hours when they could affect travel.
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