Travel Plaza Cashier

Onvo•Hallstead, PA

1d•Onsite

About The Position

The primary purpose of the Cashier is to directly interact with customers and provide fast and friendly customer service while maintaining a clean safe environment. This role involves greeting customers, providing a pleasant shopping experience, responding to inquiries, and handling complaints according to company policies. The Cashier will also develop and maintain product knowledge, process customer sales accurately using point-of-sale equipment, and perform till balancing at the start and end of each shift. Additionally, the role includes receiving and stocking merchandise, ensuring stock is presentable, applying the FIFO system, and removing damaged or out-of-date stock. Security and loss prevention are key, as is maintaining a high standard of cleanliness throughout the store, including restrooms and the parking lot. Teamwork and effective communication with colleagues and management are essential, as is performing all duties in a safe and responsible manner in compliance with company safety policies.

Requirements

Physically capable of standing for long hours.

Responsibilities

Directly interact with customers and provide fast and friendly customer service.
Maintain a clean and safe environment.
Greet every customer in a quick and courteous manner.
Provide a pleasant shopping experience for all customers.
Respond to customer inquiries in a timely fashion.
Handle all customer complaints according to company policies and procedures.
Develop and maintain product knowledge and provide customers with product recommendations.
Process customer sales accurately and efficiently in compliance with company policies and procedures.
Perform till balancing as per company procedures at the start and end of each shift.
Ensure cash drawer levels are maintained in compliance with company policies and procedures.
Receive and stock all merchandise in accordance with company policy.
Ensure stock is faced up, clean and presentable at all times.
Apply the FIFO (first in first out) system, when receiving or stocking any product.
Ensure all damaged and/or out of date stock is removed, accurately recorded and placed in designated quarantine area.
Follow portion control and quantities of preparation to minimize loss.
Maintain full control of the store and its contents at all times using prevention techniques as per company to minimize loss.
Follow company policies and procedures for securing the premises upon end of day closure.
Maintain a high standard of cleanliness, including sweeping and mopping floors, cleaning walls, counters, tables and service equipment.
Clean the customer service area by removing trash, cleaning restrooms and the parking lot.
Work effectively with others in a positive, supportive and cooperative manner.
Help other team members in their duties and assist new associates in learning their new job skills.
Communicate any issues of concerns and ensure all internal matters are presented to GM in a timely manner.
Perform all duties in a safe and responsible manner to assure workers, customers, suppliers/contractors and the environment are not at risk.
Comply with all company safety policies, procedures and instructions.
Use materials handling procedures and equipment provided to minimize contamination or injury.
Report to management any unsafe practice or condition and follow all Onvo safety initiatives.