Remote Travel Planning Specialist

Hallford Travels•Spartanburg, SC

3d•Remote

About The Position

The Remote Travel Planning Specialist supports clients throughout the travel-planning process by answering travel-related questions and helping coordinate arrangements. The role involves researching travel options such as cruises, vacation packages, tours, and hotel accommodations; sharing helpful travel information; and communicating with suppliers to confirm reservations and details. The specialist maintains accurate records of client interactions and bookings, stays informed about promotions, supplier updates, and destination information, and assists clients before and after travel when needed. The position is suited to service-oriented people who are interested in the travel industry and can work independently in a remote environment.

Requirements

Strong customer service and communication skills.
Ability to work independently in a remote environment.
Comfort using email, online platforms, and basic computer tools.
Organization and strong attention to detail.
Positive attitude and professional communication style.

Nice To Haves

Previous experience in customer service or travel is helpful but not required.

Responsibilities

Provide excellent customer service to clients planning travel.
Research and coordinate travel options, including cruises, vacation packages, tours, and hotel accommodations.
Respond to client questions and provide helpful travel information.
Communicate with travel suppliers to confirm reservations and travel details.
Maintain accurate records of client interactions and bookings.
Stay informed about travel promotions, supplier updates, and destination information.
Provide support to clients before and after travel when needed.