Travel Planner

The IRONMAN Group•Tampa, FL

About The Position

At The IRONMAN Group, our purpose is clear: to inspire people to unlock their greatest potential through sport, pushing beyond limits to become the fullest expression of human achievement. Through our BE ICONIC vision, we are building the most loved brands, producing the world’s most inspiring events, and fostering deeply engaged communities that change lives. By 2028, we aim to empower over a million athletes to cross a finish line each year and inspire a billion people worldwide through the power of the human spirit. As part of our team, you’ll join a high-performance, caring culture where innovation thrives, communities are uplifted, and every achievement, big or small, is celebrated. You’ll help shape experiences that fill hearts, consume minds, and enrich souls. This is more than a job. It’s a chance to be part of a global movement, to lead from the front, and to leave a legacy. Together, we create moments that last a lifetime. The IRONMAN Group is the world's largest operator of mass participation sports, delivering over 200+ events a year across 55+ countries thanks to a passionate global team. For more information, visit www.ironman.com/about-ironman-group . The Travel Coordinator role is focused on day-to-day execution, accuracy, and frontline traveler support . This position supports Event and Non-Event travel by completing routine bookings, maintaining accurate records, and assisting travelers with itinerary-related needs while following defined processes and escalating exceptions as necessary. The Travel Coordinator is responsible for executing routine North American and corporate travel arrangements for events, meetings, conferences, and business travel. This role supports the Travel team by booking flights, hotels, and ground transportation; performing transactional expense and coding tasks; and serving as a point of contact for travelers regarding itinerary details and required corrections. The role operates under established procedures and direction from the Director of Travel.

Requirements

Bachelor’s degree in Business, Management, or a related field preferred
One to two years of experience in travel coordination, administrative support, or a related role
Strong organizational skills with a high level of attention to detail
Excellent written and verbal communication skills
Customer-service oriented with a professional and courteous demeanor
Ability to manage multiple tasks, meet deadlines, and work effectively under pressure
Ability to follow processes accurately and consistently
Comfortable working independently with clear guidance and oversight
Ability to identify routine issues and escalate appropriately

Responsibilities

Execute routine Event and Non-Event travel bookings , including flights, hotels, and ground transportation
Support conference and special event travel logistics under the direction of the Senior Travel Coordinator
Distribute confirmations and travel details to travelers in a timely and accurate manner
Communicate directly with travelers regarding: Itinerary details, Schedule changes, Required corrections or missing information
Respond to routine traveler questions related to booked arrangements
Perform transactional expense and coding activities, including: Concur expense coding, Enterprise rental car coding, VTC–Hotel coding
Run standard Concur reports and flag discrepancies or errors for review
Maintain accurate records, confirmations, and supporting documentation
Follow defined travel processes, guidelines, and workflows
Escalate issues, exceptions, or non-routine requests to the Senior Travel Coordinator or Director of Travel as appropriate