Travel Consultant

Werner Management • Omaha, NE

70d

About The Position

The main purpose of this position is to provide travel arrangements for employees and guests of Werner Enterprises, Werner Maintenance and Drivers. Schedules domestic and international airline reservations, book hotel accommodations and reserve rental cars. Confirm travel arrangements for associates traveling on company business and within the parameters of the Company’s Corporate Travel & Expense Policy. Process changes and cancellations to minimize penalties and lost funds for the Company and tracking unused airline tickets. Working knowledge of online booking tools and perform quality control of reservations. Act as consultant to travelers by offering lowest logical airfares and use of preferred vendors. Assist with corporate jet arrangements and/or meeting arrangements. Assist with problem solving as related to credit card or direct bill charges. Perform other related duties as assigned by supervisory personnel. Timely and regular attendance according to the scheduled shift as determined by supervisory personnel.

Requirements

• Highly proficient with Travelport and/or Smartpoint
• Knowledge of air, car and hotel policies and rules.
• Strong organizational and time management skills.
• Good telephone skills with an emphasis on customer service and consulting.
• Proven capability to work independently with little or no supervision.
• 4+ years’ experience working with corporate travel or related travel industry experience.

Responsibilities

• Provide travel arrangements for employees and guests.
• Schedule domestic and international airline reservations.
• Book hotel accommodations.
• Reserve rental cars.
• Confirm travel arrangements for associates traveling on company business within policy parameters.
• Process changes and cancellations to minimize penalties and lost funds.
• Track unused airline tickets.
• Perform quality control of reservations.
• Act as a consultant to travelers, offering lowest logical airfares and use of preferred vendors.
• Assist with corporate jet arrangements and/or meeting arrangements.
• Assist with problem-solving related to credit card or direct bill charges.
• Perform other related duties as assigned by supervisory personnel.
• Maintain timely and regular attendance according to the scheduled shift.

Benefits

• medical
• dental
• vision plans
• 401(k) plan
• stock purchase plan
• paid time off
• life insurance
• disability plans
• other optional supplemental coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees