Travel Consultant

World Travel Inc.•Exton, PA

2d•$50,000 - $55,000•Hybrid

About The Position

This position is for a virtual or in-house, full-time consultant who is proficient in Sabre and possesses both domestic and international reservation experience. The consultant will engage the client either over the phone, via email or manage registration forms to create accurate travel reservations. The consultant will be well-versed in different aspects of planning, and booking groups including block and contracted air, chartered transportation and hotel room blocks.

Requirements

Overall current travel industry knowledge and experience
Excellent written and verbal communication skills, particularly with a client service focus
5+ years of native Sabre GDS proficient experience
Proven experience with group air blocks and contracts
Experience with group travel planning and logistics is highly desired
Proficient with international itineraries and rate structures- both simple and complex
Working knowledge of MS Office products; Outlook, Excel, Power point and Teams
Proven experience with Smartsheet
Independent worker who is a self-starter and who is willing to learn
Strict attention to detail
Ability to work in a fast-paced, challenging environment
Demonstrates patience and flexibility
Participate in disaster or emergency recovery events to ensure client needs are met
Commitment to lifelong learning
Attend staff and training meetings (virtual or in-person) for ongoing updates in the industry, office procedures and company updates
Exhibit technical Aptitude
High School Diploma
5+ years in a corporate travel role utilizing the SABRE GDS

Nice To Haves

Prior experience with higher education and student travel is a plus
College Degree Preferred

Responsibilities

Arranging simple and complex domestic and international reservation for clients including air, car, hotel, limo, rail services and other ground transportation services
Advising traveler of all applicable travel requirements, including, but not limited to visas, passports, ancillary costs
Receive incoming phone calls, emails, and registration forms to complete travel requests
Manage profiles and queues
Apply unused tickets on file to reservations to maximize client’s savings
Engage all current technology and automation to perform job at highest level
Follow company procedures, guidelines, standards and best practices to secure lowest, logical fares and accommodations
Research and resolve enroute traveler service concerns in a timely manner
Consistently demonstrating thorough understanding of client travel policy, guidelines, authorization requirements and procedures
Fostering a strong, productive relationship with the client, providing excellent client service within the client’s guidelines
Provide excellent client service at all times
Demonstrate the ability to handle multiple assignments and respond quickly to changing business needs
Exhibit meticulous attention to detail
Adept at taking initiative and problem-solving
Project a mature and professional demeanor when interacting with the client, its employees and colleagues