Travel Consultant - Amadeus
About The Position
As a Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. This role requires strong communication skills and a customer service-oriented mindset. You will search and confirm travel reservations, understand client travel policies, and provide consultation. You will also fulfill requests regarding necessary regulations (DOT, TSA, passports, visas, etc.), provide industry information such as low fares, exchange costs, and penalties, and seek opportunities to review operational processes and commercial relationships with clients for improvement. Maintaining and expanding knowledge of the travel industries supported is also a key aspect of this role.
Requirements
- Travel agent experience
- Relevant skills in GDS Amadeus
- Strong verbal and written communication skills in English
- Solid working knowledge of the travel industry, policies, procedures, and processes
Responsibilities
- Search and confirm travel reservations for the customer
- Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
- Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
- Provide the client with the required industry information, such as low fares, exchange costs, and penalties
- Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
- Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported
Benefits
- Flexible working hours
- Work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
- Work From Anywhere opportunity for 60 days per year
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
