Travel Consultant

AAA • Costa Mesa, CA

6h • Onsite

About The Position

A Travel Consultant at AAA discovers the world one member at a time. This role requires a passion for travel, a strong sales drive, excellent organizational skills with an eye for detail, and the ability to multitask in a fast-paced environment. Successful consultants must be proficient with computers and various programs, possess good written and oral communication skills, and have an interest in continuous learning. Travel Consultants sell international and domestic travel packages, share expertise, build long-term member relationships, make tailored recommendations, and cross-sell relevant products. This opportunity offers a career path for future leadership roles, with evaluations focusing on sales, customer service, administrative tasks, operations, up-selling, cross-selling, and goal achievement. Successful completion of evaluations can lead to growth opportunities into management.

Requirements

• A high school diploma is required
• Must be able to pass comprehensive criminal background check and thorough urine sample drug screening
• Must be available to work most Saturdays and some evenings to support goal achievement
• Must be computer savvy with the ability to navigate between multiple systems and web browsers, Microsoft Office, and can type at least 30WPM
• Must have a strong and very comfortable relationship with paperwork, and be very organized

Nice To Haves

• A 2- or 4-year college degree is preferred
• Minimum of two years of sales experience in a performance-driven environment where success is measured by sales productivity

Responsibilities

• Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel
• Shares knowledge and expertise from personal experiences and/or education study trips
• Develops long standing relationships with our members and builds referral and repeat business
• Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to the members expectations
• Cross sells relevant products to enhance the trip experience such as AAA Member Rewards Credit Card and identify theft referrals

Benefits

• Extensive training through The Auto Club University
• Regular recognition through various company programs and incentives for trips, cash and prizes
• Company sponsored IATAN cards, providing exclusive travel consultant discounts
• Personal travel opportunities at discounted pricing
• Corporate benefits for insurance products
• Paid educational study trips
• Quarterly incentives/bonuses for achieving established production tiers
• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED