Travel Consultant
About The Position
This is a sales-focused role where you'll help clients plan and book travel while building long-term relationships and growing your business through referrals, networking, and exceptional service. Success in this role requires strong communication skills, attention to detail, a customer-first mindset, and a passion for delivering outstanding travel experiences. AAA provides comprehensive training in travel products, destinations, and itinerary planning; consultative sales and client relationship management; prospecting, lead generation, and business development; and travel systems, technology, and service excellence. Occasional travel may be required for training and educational opportunities.
Requirements
- High school diploma or equivalent
- Strong communication, organizational, and customer service skills
- Proficiency with Microsoft Office and web-based applications
- Ability to multitask in a fast-paced environment with strong attention to detail
- Ability to pass applicable pre-employment screenings
Nice To Haves
- Associate or bachelor's degree
- Sales, business development, customer service, hospitality, retail, or relationship-based experience
- Demonstrated success achieving goals and building customer relationships
- Experience using CRM systems, networking, prospecting, or lead generation tools
- Passion for travel and interest in helping clients create memorable experiences
Responsibilities
- Consult with clients to plan and book domestic and international travel, including cruises, tours, vacation packages, hotels, airfare, car rentals, and travel insurance.
- Create personalized travel experiences tailored to clients' preferences, budgets, and goals.
- Build long-term client relationships through exceptional service, travel expertise, and ongoing support.
- Grow your client base through referrals, networking, community involvement, and business development activities.
- Stay informed on travel destinations, industry trends, and supplier promotions while meeting sales and service goals.
Benefits
- Health coverage for medical, dental, vision
- 401(K) saving plans with company match AND Pension
- Tuition assistance
- Floating holidays and PTO for community volunteer programs
- Paid parental leave
- Wellness programs
- Employee discounts (membership, insurance, travel, entertainment, services and more!)
- Travel industry discounts, educational travel opportunities, and familiarization trips
- Quarterly bonuses, sales incentives, and recognition programs
- Access to AAA products, member benefits, and professional certifications (when eligible)
- Career advancement opportunities, including future leadership paths
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
