Travel Consutant

AAA•Chula Vista, CA

14h•Onsite

About The Position

Discovering the World- One Member at a Time! A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it brings to bridge history, cultures and cuisine. Successful Travel Consultants must have a strong sales drive, organizational skills with an eye for detail, ability to multi-task in a fast-paced environment, demonstrated proficiency in navigating computers and various programs; must possess good written and oral communication skills and the ability and interest to be in a continuous learning curve. What does a AAA Travel Consultant do? Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel. Shares knowledge and expertise from personal experiences and/or education study trips. Develops long-standing relationships with our members and builds referral and repeat business. Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to the member's expectations. Cross-sell relevant products to enhance the trip experience, such as AAA Member Rewards Credit Card, and identify theft referrals. For the right individual, this opportunity will be a career path for future leadership opportunities. As you progress, you will be evaluated to determine proficiencies in sales, customer service, administrative, operations, up-selling, cross-selling and meeting goals. Successful completion of evaluations may result in continued growth opportunities to expand into leadership as a manager.

Requirements

A high school diploma is required
Must be able to pass a comprehensive criminal background check and thorough urine sample drug screening
Must be available to work most Saturdays and some evenings to support goal achievement
You are driven by sales and exceeding your goals
You are computer savvy with the ability to navigate between multiple systems and web browsers, Microsoft Office, and can type at least 30WPM
You have a strong and very comfortable relationship with paperwork and you are very organized!

Nice To Haves

2 or 4-year college degree
At least 2 years of successful retail sales or banking experience or a leisure travel agency background within a goal-orientated environment
Travel is not just a hobby or a wish, it’s your passion
We prepare all of our Travel Consultant Trainees for their new role by ensuring their successful completion of our Travel Consultant Trainee program, which requires some travel for training

Responsibilities

Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel
Shares knowledge and expertise from personal experiences and/or education study trips
Develops long-standing relationships with our members and builds referral and repeat business
Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to the member's expectations
Cross-sell relevant products to enhance the trip experience, such as AAA Member Rewards Credit Card, and identify theft referrals

Benefits

Extensive training through The Auto Club University
Regular recognition through various company programs and incentives for trips, cash and prizes
Company sponsored IATAN cards, providing exclusive travel consultant discounts
Personal travel opportunities at discounted pricing
Corporate benefits for insurance products
Paid educational study trips are available for our consultants to promote career development
Quarterly incentives/bonuses for achieving established production tiers
Health coverage for medical, dental, vision
401(K) saving plans with company match AND Pension
Tuition assistance
Floating holidays and PTO for community volunteer programs
Paid parental leave
Wellness programs
Employee discounts (membership, insurance, travel, entertainment, services and more!)