Travel Consultant

AAA • Santa Clarita, CA

1d • Onsite

About The Position

A Travel Consultant at AAA discovers the world one member at a time. This role requires a passion for travel, strong sales drive, organizational skills with an eye for detail, and the ability to multitask in a fast-paced environment. Successful consultants must be proficient with computers and various programs, possess good written and oral communication skills, and have an interest in continuous learning. Travel Consultants sell international and domestic travel packages, share knowledge from personal experiences, build relationships with members to foster repeat business, make recommendations to exceed expectations, and cross-sell relevant products like the AAA Member Rewards Credit Card and identify theft referrals. This position offers a career path for future leadership opportunities, with evaluations focusing on sales, customer service, administrative skills, operations, up-selling, cross-selling, and goal achievement. Successful completion of evaluations may lead to growth into management roles.

Requirements

• A high school diploma is required
• Must be able to pass comprehensive criminal background check and thorough urine sample drug screening
• Seeking candidates with two to five years of sales experience in a performance‑driven environment, where success is measured by sales productivity
• Requires consistent ownership of revenue goals, strong closing skills, and a proven ability to meet or exceed monthly sales targets
• Must be available to work most Saturdays and some evenings to support goal achievement
• Computer savvy with the ability to navigate between multiple systems and web browsers, Microsoft Office
• Can type at least 30WPM
• Strong and very comfortable relationship with paperwork, and very organized

Nice To Haves

• Prefer a 2- or 4-year college degree
• Travel is your passion
• Successful completion of our Travel Consultant Trainee program which requires some travel for training
• Driven by sales and exceeding your goals

Responsibilities

• Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel
• Shares knowledge and expertise from personal experiences and/or education study trips
• Develops long standing relationships with our members and builds referral and repeat business
• Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to the members expectations
• Cross sells relevant products to enhance the trip experience such as AAA Member Rewards Credit Card and identify theft referrals

Benefits

• Extensive training through The Auto Club University
• Regular recognition through various company programs and incentives for trips, cash and prizes
• Company sponsored IATAN cards, providing exclusive travel consultant discounts
• Personal travel opportunities at discounted pricing
• Corporate benefits for insurance products
• Paid educational study trips are available for our Agents to promote career development
• Quarterly incentives/bonuses for achieving established production tiers
• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED