Travel Concierge

arrivia • Tucson, AZ

12d • Onsite

About The Position

As a Travel Concierge, you will play a vital part in supporting our Travel Advisors and ensuring clients receive a seamless vacation experience from booking through departure. This position combines administrative support, client coordination, and quality control, focusing heavily on exciting cruise and travel experiences. This is an on-site position at our Tucson office. It is a stable, reliable role that offers an excellent entry point into the hospitality industry. If you are looking for a dependable workplace with a clear path for professional growth, you will fit right in.

Requirements

• Strong verbal and written communication skills.
• Outstanding relationship-building abilities and a passion for helping others.
• The ability to prioritize tasks and manage multiple details in a steady environment.
• High level of accuracy, accountability, and attention to detail.
• Comfortable using standard office technology, including Microsoft Outlook, Word, Excel, Teams, and basic database or CRM software.

Nice To Haves

• Previous experience in customer service, hospitality, administrative support, or the travel industry is preferred.

Responsibilities

• Support Travel Advisors with active client bookings and vacation arrangements.
• Create, update, and maintain detailed client itineraries and travel documentation.
• Review reservations, confirmations, and travel documents for total accuracy.
• Coordinate directly with cruise lines, tour operators, hotels, and other travel suppliers.
• Monitor booking deadlines, final payments, and outstanding reservation requirements.
• Perform quality control reviews before releasing travel documents to clients.
• Maintain accurate records within company CRM and reservation systems.

Benefits

• A steady base salary of $37,500 per year, plus a comprehensive benefits package.
• Incredible discounts and great rates on vacations, cruises, and travel experiences.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed