Travel Clinic Assistant (Medical Office Assistant (MOA))
About The Position
Within the context of a client and family centred care model and in accordance with established vision and values of the organization, works as a member of an integrated team and plays a significant role in ensuring that clients have a positive experience with the designated service within a fast paced, high volume clinic environment. Functions include administrative support, scheduling and confirming client appointments, greeting clients and visitors, inputting client information into computerized client information systems, typing technical and non-technical material, composing and signing correspondence and responding to general inquiries related to the Travel Clinic. Assists the community/public health nurse and other team members in the organization and operation of immunization clinics.
Requirements
- Grade 12, a Medical Office Assistant Certificate supplemented by one (1) year recent, related experience or an equivalent combination of education, training and experience.
- Valid BC Driver's license and access to a personal vehicle for business related purposes, as required.
- Knowledge of office practices and procedures.
- Knowledge and proficiency in relevant software. (Word, Excel, graphic applications).
- Ability to keyboard 5,000 keystrokes per hour.
- Medical Terminology.
- Ability to communicate effectively both verbally and in writing.
- Ability to work independently and effectively with others.
- Ability to be sensitive, tactful and diplomatic with clients and the public.
- Ability to organize and prioritize work and deal effectively with changing priorities.
- Ability to compile information.
- Ability to perform relevant calculations.
- Ability to operate related equipment.
- Physical ability to carry out the duties of the position.
Responsibilities
- Administrative support
- Scheduling and confirming client appointments
- Greeting clients and visitors
- Inputting client information into computerized client information systems
- Typing technical and non-technical material
- Composing and signing correspondence
- Responding to general inquiries related to the Travel Clinic
- Assisting the community/public health nurse and other team members in the organization and operation of immunization clinics
Benefits
- Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
- Employer-paid training and leadership development opportunities
- Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
- Award-winning recognition programs to honour staff, medical staff and volunteers
- Access to exclusive discount offers and deals for VCH staff
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
