Travel Clerk- Hawaii-Full Time
About The Position
Responsible for assisting travel agencies and customers with travel reservations and other accommodations including air, hotel, car, cruise, tours and meals. Issues documents, reconciles cash and charge sales, and files related documentation. Responsible for assisting customers and travel agencies with travel reservations and other accommodations including air, hotel, car, cruise, tours and meals. Responsible for issuing documents, reconciles cash and charge sales and files related documentation. Is knowledgeable of specific geographic areas and locations in order to best assist customers in planning their itineraries. Provides service and support to customers in need of alternative means of transportation during periodic delays and cancellations of their scheduled flights Provides assistance to customers via phone reservations lines as well as in-person.
Requirements
- High School diploma
- Must be at least 18 years of age.
- Must have excellent communication skills.
- Must be able to obtain/maintain any necessary licenses and/or certifications.
- Must know Excel
- Must be able to multi-task.
Nice To Haves
- Travel industry school completion a plus.
- Two (2) years of experience with the Sabre Travel Reservation system preferred.
- Prior customer service experience preferred.
Responsibilities
- Assisting travel agencies and customers with travel reservations and other accommodations including air, hotel, car, cruise, tours and meals.
- Issuing documents, reconciling cash and charge sales, and filing related documentation.
- Assisting customers and travel agencies with travel reservations and other accommodations including air, hotel, car, cruise, tours and meals.
- Issuing documents, reconciling cash and charge sales and filing related documentation.
- Being knowledgeable of specific geographic areas and locations in order to best assist customers in planning their itineraries.
- Providing service and support to customers in need of alternative means of transportation during periodic delays and cancellations of their scheduled flights.
- Providing assistance to customers via phone reservations lines as well as in-person.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
