Travel Center General Manager

LV Petroleum • De Beque, CO

16h

About The Position

At LV Petroleum, the Site General Manager is responsible for the day-to-day operations of a travel center. The role hires, trains, coaches, mentors, and works alongside store employees while maintaining store image, customer service, food safety, and freshness standards. It requires thorough food service/QSR knowledge, including food and labor costs, shrink, and waste management and their impact on profitability. The position oversees site-level management and staff, operational compliance, profitability, safety, maintenance, and customer service.

Requirements

• At least 5 years of experience with a proven track record in truck-stop and QSR operations.
• Working knowledge of restaurant management systems.
• Ability to work as scheduled for 50 or more hours per week.
• Ability to be on call for store needs as they arise.
• Ability to perform non-management activities when needed.
• May be required to complete additional training or certifications, including ServSafe or an equivalent Food Manager Safety program, ABC/Age Restricted Certification, and UST Operator Certification.

Responsibilities

• Follow company policies and procedures and applicable city, county, and state regulations for age-restricted sales, food safety, and fuel compliance.
• Budget and forecast P&L lines and maintain merchandise margin and fuel margin/pricing strategies.
• Lead site-level management, including QSR managers, and direct managers to meet or exceed budget.
• Train, develop, and supervise staff to support profitability, environmental protection, site maintenance, safety, and efficient operations.
• Monitor food cost, labor cost, shrink, and waste in real time and make adjustments to ensure profitability.
• Conduct inventory audits and implement inventory controls for the truck stop and QSRs.
• Lead the store team, including food service/QSR employees and managers.
• Establish and maintain fuel safety and food quality and safety standards in accordance with local, state, and federal regulations.
• Take initiative to improve store, employee, and personal performance.
• Recruit, hire, train, and coach staff to build a positive, enthusiastic team and provide excellent customer service.
• Hold ongoing communication meetings with employees and management about safety, employment issues, and store goals.
• Complete daily paperwork and deposits accurately and on time; receive and verify vendor deliveries; and create work schedules.
• Maintain strong vendor relationships.
• Work 50 or more hours per week as scheduled, be on call for store needs, and perform non-management activities when needed.

Benefits

• Health care plan: medical, dental, and vision.
• 401(k) retirement plan.
• Paid time off, including vacation and sick pay.
• Weekly pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed