Travel Center Assistant Manager

Pilot Company•London, OH

1d•$46,400 - $67,235•Onsite

About The Position

Pilot Company is seeking an experienced Retail Assistant Manager to oversee high-volume retail facilities. The role involves generating and executing travel center and restaurant business plans to meet standards, sales, and profit objectives, while ensuring customer satisfaction. The Assistant Manager will also be responsible for meeting customer expectations, conducting meetings with employees, and maintaining vendor relationships. This position focuses on building, coaching, managing, and developing teams through staffing, interviewing, hiring, and training. Key duties include driving sales, managing team members, tracking inventory, providing customer service, and performing P&L analysis.

Requirements

Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results
Previous management proficiency in high volume retail with P&L accountability
Ability to create and maintain a customer focused culture
Ability to work a flexible schedule of nights, days, weekends and holidays
Exemplify integrity and accountability at the managerial level
Demonstrate excellent team leadership skills

Responsibilities

Overseeing high-volume retail facilities
Generating and executing travel center and restaurant business plans
Achieving established standards, sales, and profit objectives
Ensuring customer expectations are met
Conducting meetings with subordinate employees
Maintaining effective vendor relationships
Building, coaching, managing, and developing teams (staffing, interviewing, hiring, training)
Driving sales
Managing team members
Tracking inventory
Providing customer service
Performing P&L analysis