Travel Center Assistant Manager

Pilot Company•Tuskegee, AL

1d•Onsite

About The Position

Pilot Company is an industry-leading network of travel centers with over 30,000 team members and more than 750 retail and fueling locations across 44 states and six Canadian provinces. Their energy and logistics division is a top fuel supplier, operating one of the largest tanker fleets and providing critical services to oil operations. Pilot Company supports a growing portfolio of brands with expertise in supply chain, retail operations, logistics, transportation, technology, digital innovation, construction, maintenance, human resources, finance, sales, and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, the company maintains its founding values, people-first culture, and commitment to giving back, dedicated to fueling people and keeping North America moving. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under applicable law. Military encouraged to apply. Pilot Flying J is seeking an experienced Retail Assistant Manager to oversee high-volume retail facilities. This role involves generating and executing travel center and restaurant business plans to achieve established standards, sales, profit objectives, and customer satisfaction. The Assistant Manager will also be responsible for ensuring customer expectations are met, conducting meetings with subordinate employees, and maintaining effective vendor relationships. The position requires building, coaching, managing, and developing teams through staffing, interviewing, hiring, and training. Additional responsibilities include driving sales, managing team members, tracking inventory, and providing customer service, as well as performing P&L analysis.

Requirements

Exemplify integrity and accountability at the managerial level
Demonstrate excellent team leadership skills
Ability to work a flexible schedule of nights, days, weekends and holidays
Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results
Previous management proficiency in high volume retail with P&L accountability
Ability to create and maintain a customer focused culture

Responsibilities

Oversee high-volume retail facilities
Generate and execute travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction
Ensure that customer expectations are met
Conduct meetings with subordinate employees
Maintain effective vendor relationships
Build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint
Drive sales
Manage team members
Track inventory
Provide customer service
Perform P&L analysis