Travel Center Assistant Manager

Pilot Company•Girard, OH

37d•$44,100 - $63,900•Onsite

About The Position

Mr. Fuel, a Pilot Flying J company, is seeking an experienced Retail Assistant Manager to oversee its high-volume retail facilities. The role involves generating and executing travel center and restaurant business plans to meet established standards, sales, and profit objectives, while ensuring customer satisfaction. The Assistant Manager will also be responsible for ensuring customer expectations are met, conducting meetings with subordinate employees, and maintaining effective vendor relationships. This position focuses on building, coaching, managing, and developing teams through staffing, interviewing, hiring, and training. Key responsibilities include driving sales, managing team members, tracking inventory, providing customer service, and performing P&L analysis.

Requirements

Minimum 2-3 years of management experience in the retail, restaurant, grocery, or other service industry with responsibility for financial results
Previous management proficiency in high volume retail with P&L accountability
Ability to create and maintain a customer focused culture
Ability to work a flexible schedule of nights, days, weekends, and holidays

Responsibilities

Oversee high-volume retail facilities
Generate and execute travel center and restaurant business plans
Achieve established standards, sales, and profit objectives
Ensure customer satisfaction and that customer expectations are met
Conduct meetings with subordinate employees
Maintain effective vendor relationships
Build, coach, manage, and develop teams (staffing, interviewing, hiring, training)
Drive sales
Manage team members
Track inventory
Provide customer service
Perform P&L analysis