TRAVEL AND LOGISTICS COORDINATOR

General Infomatics, Inc.•McLean, VA

1d•Onsite

About The Position

General Infomatics, Inc. is seeking a full-time Travel and Logistics Coordinator for their office in McLean, VA. This role will manage commercial travel, lodging, and logistics for a TRMC-sponsored STEM internship program. The ideal candidate will possess a professional and approachable demeanor, combined with the discipline to consistently enforce program policies and procedures.

Requirements

2+ years of experience in customer service
Active Secret clearance or ability to obtain/transfer one (US citizenship required)
Professional demeanor with strong interpersonal skills; able to communicate with warmth and empathy while maintaining firm adherence to program policies and procedures
Excellent written and verbal communication skills; comfortable interfacing with interns, government stakeholders, and vendors
Ability and eagerness to adapt to changing environments and learn new skills.
Ability to maintain confidentiality in handling sensitive information
Strong organizational skills with the ability to manage multiple travelers and moving logistics simultaneously
Proficiency in Microsoft Office, particularly Excel

Nice To Haves

Some accounting experience/knowledge
Experience with commercial travel management platforms
Prior experience supporting student, intern, or early-career talent programs
Able to adapt to a fast-paced, detail-driven role supporting a high-visibility government STEM program
Some travel may be required (10% or less)

Responsibilities

Coordinate commercial travel arrangements (airfare, lodging, ground transportation) for STEM interns and program staff, booking directly through commercial travel platforms/agencies; arrange rental cars as needed based on site location and intern schedule
Serve as the primary point of contact for intern travel questions, itinerary changes, and logistical issues, resolving disruptions (cancellations, delays, medical issues) in real time
Process travel authorizations, expense reports, and reimbursements; track expenditures against the program travel budget
Coordinate housing/lodging arrangements at program sites, including move-in/move-out logistics
Maintain travel and logistics tracking systems to monitor intern arrivals, departures, and status
Liaise with program managers, host site POCs, and vendors (hotels, rental car companies, travel agencies) to ensure smooth execution
Support intern onboarding - recruitment/selection under Program Manager direction, ATS recordkeeping, new-hire paperwork, orientation scheduling, and badge/access and first-day logistics
Report time tracking accurately and timely to support invoicing
Help coordinate and document intern performance, conduct, or accommodation issues, escalating to HR leadership and Program Managers as appropriate
Assist with offboarding logistics at close of internship (final paperwork, equipment/badge return, exit coordination) and maintain accurate program records to support reporting requirements and contract deliverables