Travel Agent

The Delta Companies • Irving, TX

2d • Remote

About The Position

The Travel Agent is responsible for managing and coordinating travel-related arrangements for healthcare professionals placed on assignment nationwide. This role requires a high sense of ownership, urgency and customer-service excellence while maintaining cost efficiency and accuracy. We’re looking for individuals with a bias for action, strong communication skills and a commitment to delivering outstanding travel experiences. Success in this role is earned by those who thrive in a fast-paced environment, embrace accountability and live our Purpose and Core Values.

Requirements

• One or more years of experience in travel coordination, logistics, hospitality, staffing or healthcare operations.
• Excellent written and verbal communication skills.
• Ability to work effectively in a fast-paced, deadline-driven environment.
• Exemplary customer-service skills and a strong problem-solving mindset.
• Strong organizational and multitasking skills with exceptional attention to detail.
• Ability to adapt quickly to changes and maintain poise under pressure.
• Proficiency with Microsoft Office Suite and scheduling/travel booking platforms.

Nice To Haves

• Experience with healthcare staffing or travel health operations.
• Experience working with travel management companies or travel booking software.

Responsibilities

• Coordinate all travel logistics for providers’ assignments, including flights, rental cars, lodging, shuttles and taxis.
• Communicate frequently with other departments and business units regarding the status of travel arrangements.
• Enter and maintain all required documentation in our internal database and travel applications.
• Ensure compliance with company travel policies and budget requirements.
• Prepare and communicate travel itineraries to providers.
• Track travel expenses and assist with invoicing, reconciliation and reporting.
• Audit placement information to ensure everything is entered correctly and on file.
• Participate in periodic on-call rotation and complete special projects as required.
• Provide back-up support to Delta Operations members as needed and deliver excellent customer service to all internal and external customers.
• Meet or exceed all turnaround timeframes assigned per tasks.

Benefits

• Competitive base salary
• Remote work flexibility with a full-time schedule
• PTO plus paid holidays
• Medical, dental and vision benefits
• Company-paid long-term disability and Employee Assistance Program
• 401(k) with Roth option
• Recognition programs including Core Value Awards, Quarterly and Yearly Awards and Platinum Club
• Growth opportunities through our proprietary Staging programs
• A culture that rewards performance, urgency and customer-focused execution

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed