Trauma Sales Associate - Philadelphia, PA

Stryker•Philadelphia, PA

2d•$65,000 - $75,000•Onsite

About The Position

As a Trauma Sales Associate, you will work with a high degree of intensity and commitment to support sales of Stryker Trauma products that meet our customers’ most pressing needs. Under the supportive supervision of a Trauma Sales Representative, you will gain exposure to the proven winning Stryker Trauma team culture that delivers industry-leading results. You will receive best-in-class formal training on our Trauma product portfolio and sales methodology. This includes on-the-job training in the operating room. You will become an expert on surgical procedures by observing well-over 300 medical procedures in your first year. You will develop a high level of competency in orthopedic surgical needs and procedures and become a valuable member of the surgical team who positively impacts surgical outcomes. You will be comfortable being on call most nights and weekends. You will become a trusted partner to our clients through your focus on client service, excellent account management, and commitment to our mission of improving healthcare. You will thrive in this role if you are a motivated, proactive, and independent learner, passionate about healthcare and helping people, and committed to building strong relationships as a trusted advisor to our clients.

Requirements

Integrity: Reliable, dependable, trustworthy, honest, and ethical; shows up to work on time, does what you say you are going to do, and handles confidential information and delicate situations with care
Initiative: Willing to take on new responsibilities and challenges, and jump in without prompting
Engaged in active learning: Understand the implications of new information for both current and future problem-solving and decision-making and interested in continuing to build your knowledge base through formal training and experience-based learning opportunities; thinks of every challenge, customer, and experience in the OR as a new opportunity to learn and grow
Service orientation, customer service, and satisfaction: Actively looks for ways to help people; familiarity with handling customer expectations in a professional manner and anticipating and addressing their needs and desires; provides flexible customer service to ensure customer satisfaction and fidelity to Stryker’s products and services
Relationship management: Builds lasting and meaningful trust-based relationships with customers by providing timely, accurate, and sound advice to ensure satisfaction
Social perceptiveness: Awareness of others' reactions and understanding why they react as they do (i.e. you are good at ‘reading a room’ and engaging appropriately)
Problem solving: Identifies complex problems and reviews related information to develop and evaluate options and implement solutions, particularly when it comes to managing client cases and competing priorities
Attention to detail: Thoroughness in accomplishing a task through concern for all aspects involved, no matter how small
Following directions: Carries out the details of a task as directed
Time management: Manages one's own time and the time of others to meet deadlines, particularly when there are competing priorities
Prioritize tasks: Organizes tasks according to their importance and urgency
Flexible schedule for meeting outside regular hours: Works non-traditional hours and is on call most nights and weekends on short notice
Comfort in operating and emergency rooms: Comfort working in operating and emergency room settings and other high pressure, fast-paced environments
Ability to monitor processes, materials, and surroundings: Monitors and reviews information from materials, events, and the environment, to detect or assess problems, particularly in operating room and other medical settings
Provide consultation and advice: Provides guidance and expert advice to management or other groups on technical systems and process related topics
Technical communication: Ability to explain the technical details of Stryker’s products and services to non-technical customers, stakeholders, or any other interested parties in a clear and concise manner
Demonstrate motivation for sales: Shows drive to reach sales goals and business targets
Basic computer literacy: Proper use of email, Microsoft Office, and any relevant software applications/platforms
Reading comprehension and written communication: Reads and comprehends work-related documents, particularly medical product specifications and training materials; communicates effectively as appropriate for the needs of internal and external (i.e., patient and customer) audiences
COVID-19 vaccination may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role

Responsibilities

Support sales of Stryker Trauma products that meet customers’ most pressing needs
Gain exposure to the proven winning Stryker Trauma team culture
Receive best-in-class formal training on Trauma product portfolio and sales methodology
Receive on-the-job training in the operating room
Become an expert on surgical procedures by observing well-over 300 medical procedures in your first year
Develop a high level of competency in orthopedic surgical needs and procedures
Become a valuable member of the surgical team who positively impacts surgical outcomes
Be comfortable being on call most nights and weekends
Become a trusted partner to clients through client service, excellent account management, and commitment to improving healthcare