Transporter, Mary and Elizabeth Hospital, 1st Shift

UofL Health•Elizabeth, NJ
•Onsite

About The Position

The Transporter provides safe, reliable, and courteous transportation to patients throughout the medical complex. The employee receives training and must demonstrate competency in moving neonatal, pediatric (birth–11 years), adolescent (12–17 years), adult (18–65 years), and geriatric (66 years and older) patients. The Transporter must know and follow department and hospital policies and procedures and guide their own professional growth and continuing education. The role requires adapting patient care to patients’ physical and emotional conditions, recognizing and reporting changes in patient status to nursing, using correct body mechanics and lifting techniques, and communicating effectively with patients and coworkers. The Transporter is expected to identify and escalate safety and patient satisfaction concerns, maintain confidentiality, follow safety standards, collaborate with team members, and provide professional, courteous customer service. The position also requires learning and appropriately using tele-tracking and hospital information systems.

Requirements

  • High school diploma or GED/equivalent.
  • Basic Life Support (BLS) certification accredited by the American Heart Association (AHA).
  • Adequate conversational English to take direction, understand and complete job tasks, communicate with patients and coworkers, follow safety guidelines, and understand organizational policies.
  • Ability to identify patients’ physical and emotional conditions and adapt care accordingly.
  • Ability to recognize changes in patient status and report them to nursing.
  • Ability to use correct body mechanics and lifting techniques.
  • Ability to adapt communication style to individual patient needs.
  • Ability to identify and escalate potential safety and patient satisfaction concerns.
  • Ability to learn and appropriately use tele-tracking and hospital information systems.

Nice To Haves

  • Prior hospital transport experience.

Responsibilities

  • Provide safe, reliable, and courteous transportation to patients throughout the medical complex.
  • Demonstrate competency in moving neonatal, pediatric, adolescent, adult, and geriatric patients.
  • Adapt patient care—including dressing, lifting, moving, and monitoring for comfort and safety—to patients’ physical and emotional conditions and needs.
  • Recognize changes in patient status and report appropriate information to nursing.
  • Use correct body mechanics and lifting techniques.
  • Adapt communication to meet individual patient needs and communicate adequately with patients and coworkers.
  • Identify potential safety concerns and escalate them appropriately.
  • Identify potential patient satisfaction issues and address or escalate them appropriately.
  • Learn and use tele-tracking and hospital information systems appropriately.
  • Follow department and hospital policies, organizational and department safety standards, and guidelines.
  • Maintain confidentiality and protect sensitive data.
  • Work collaboratively and support team members.
  • Provide effective customer service and interact professionally with physicians, patients, residents, visitors, staff, and the broader health care community.
  • Demonstrate professionalism and appropriate conduct and demeanor.
  • Guide personal professional growth and continuing education.
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