IMAP Responder I / Transportation Worker II

State of North Carolina • Johnston County, NC

6d • Onsite

About The Position

This posting is for an Incident Management Assistance Patrol (IMAP) Responder I within the Eastern Regional TMC IMAP unit. This position will patrol IMAP routes in Divisions 4 and 6. The work will involve operation of an IMAP vehicle, traffic control deployments, route surveillance, incident response, removal of disabled and abandoned vehicles, incident/congestion management, and performing routine motorist assistance duties and debris removal to facilitate traffic flow and minimize congestion. This position also is responsible for communicating via two-way radio with the TMC dispatch as well as other first responder agencies for appropriate coordination as needed. Employees in this class do not supervise but can function as lead workers and/or provide on-the-job training. Employees will need to successfully pass both classroom training related to safety, IMAP and traffic management operations and a field assessment review. This role requires the ability to work independently, think critically, prioritize and control situations, and make decisions quickly under extreme pressure or in a hazardous environment. This role requires the ability to perform routine tasks, to move or lift heavy objects, to work in a variety of weather conditions, including rain, snow, heat, and ice, and to apply all computer applications required to perform the job, including Computer Aided Dispatch (CAD), SAP (timesheets), Outlook (email), Excel (spreadsheets), Word, and any other laptop applications as necessary (incident reports, logs). In addition, the responder must have the ability to maintain basic first aid and CPR training, to work outside of normal shift hours in the event of larger after-hours incidents or incidents that extend beyond normal working hours, and to skillfully maneuver IMAP vehicles in all weather and traffic conditions while communicating with other units and response partners. This role requires the ability to be agile enough to respond and move quickly around fast-moving vehicles unassisted, to lift at least 50 pounds unassisted, to walk long distance multiples times throughout the day, and to change a tire unassisted.

Requirements

• High school or General Educational Development diploma and three years of experience operating equipment directly related to the field of specialization; or equivalent combination of education and experience.
• Either possession of a current Commercial Driver’s License on the date of hire, OR the North Carolina Commercial Driver’s License must be obtained through completion of on-the-job training and all requirements mandated by Federal Motor Carrier Safety Regulations (Federal Registry 49 CFR 383) within 360 days of the date of hire.
• Ability to work independently, think critically, make decisions under extreme pressure or in a hazardous environment.
• Working knowledge of fire safety, small hand tools, minor mechanical repairs, traffic control devices, two-way radio systems, dynamics of traffic control implementation.
• Ability to operate and maintain an IMAP truck.
• Ability to maintain basic first aid and CPR training.
• Ability to communicate with other units and response partners.
• Requires strong communication skills and aptitude for training incoming responders.
• Safety toe shoes required.
• The selected applicant will be required to legally operate a motor vehicle.
• Position requires work during any adverse weather such as snow and/or ice, tornadoes, hurricanes, etc. which can lead to working extended daily hours, weekends, and holidays.
• Employees will be subject to outside extreme environmental conditions, in addition to hazards at highway construction sites, including heavy equipment and highway traffic.

Nice To Haves

• Working knowledge of fire safety (including the ability to operate a fire extinguisher)
• Experience in minor mechanical repairs
• Demonstrated ability to operate a utility truck with winch, traffic control devices
• Knowledge of two-way radio systems and phone communications
• Knowledge of dynamics of traffic control implementation based on roadway features, highway geometry, and weather condition

Responsibilities

• Operation of an IMAP vehicle
• Traffic control deployments
• Route surveillance
• Incident response
• Removal of disabled and abandoned vehicles
• Incident/congestion management
• Performing routine motorist assistance duties
• Debris removal to facilitate traffic flow and minimize congestion
• Communicating via two-way radio with TMC dispatch and other first responder agencies
• Functioning as lead workers and/or providing on-the-job training
• Successfully passing classroom training related to safety, IMAP and traffic management operations
• Successfully passing a field assessment review
• Working independently, thinking critically, prioritizing and controlling situations, and making decisions quickly under extreme pressure or in a hazardous environment
• Performing routine tasks
• Moving or lifting heavy objects
• Working in a variety of weather conditions, including rain, snow, heat, and ice
• Applying all computer applications required to perform the job, including Computer Aided Dispatch (CAD), SAP (timesheets), Outlook (email), Excel (spreadsheets), Word, and any other laptop applications as necessary (incident reports, logs)
• Maintaining basic first aid and CPR training
• Working outside of normal shift hours in the event of larger after-hours incidents or incidents that extend beyond normal working hours
• Skillfully maneuvering IMAP vehicles in all weather and traffic conditions while communicating with other units and response partners
• Being agile enough to respond and move quickly around fast-moving vehicles unassisted
• Lifting at least 50 pounds unassisted
• Walking long distance multiples times throughout the day
• Changing a tire unassisted
• Maintaining a neat, well-groomed appearance while on duty
• Maintaining personal hygiene when in uniform

Benefits

• The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED