Transportation Systems Specialist

Genesee & Wyoming Inc.•Jacksonville, FL

About The Position

The person in this position assists in automation, upkeep, and usage of various operating technologies for all G&W roads. This includes but is not limited to setup, training, reporting, and support of Service Planner, mCrew, RVP, e-Bol, and TMS.

Requirements

Ability to read marketing contracts and decide how TMS should be set up to capture revenue
Willingness to travel (up to 10 percent)
Excellent skills in the entire Microsoft Office suite of applications
Two to five years of relevant work experience with RMI or similar Transportation Management Systems.
At least one year of experience working with an ISS railroad
Ability to be self-motivated

Nice To Haves

Previous operations experience preferred
Experience with SAP Business Objects, PowerBI, and Dynamics 365 preferred

Responsibilities

Troubleshoot all TMS, RVP, e-Bol, Service Planner and mCrew issues that arise
Set up the above, including blocking rules, reports and master files
Support the Revenue Protection Department in finding missed revenue; help to find new revenue opportunities using the above-mentioned systems
Work with various departments to reduce revenue-invoice adjustments
Work very closely with Customer Service to assist in making them more proficient in TMS
Create Excel reports to show how automation is progressing across G&W
Drive fine-tuning of automation setup across multiple regions
Come up with new ideas to make TMS, Service Planner, mCrew, RVP, and e-Bol better tools for end users
Travel to all G&W properties to provide training to operations and customers on the above-mentioned systems
Assist with TMS and Service Planner training of other departments
Assist with other projects and perform other duties as assigned