SDS Transportation Support Representative
Sheetz, Inc•Greenfield Township, PA
•Onsite
About The Position
Provides administrative, technical, and safety support to the SDS Drivers and Delivery Assistants.
Requirements
- Minimum 1 year experience with technical systems and data entry required
Responsibilities
- First point of contact for Drivers and DAs while on route. Document and log communication from Drivers and Stores. Alert Management as needed or follow a predetermined action plan to ensure Store and Driver satisfaction
- Liaison between Driver, Driver Manager and Ryder Customer Support for road side assistance
- Monitor and evaluate product temperatures on SBK routes via device monitoring system. Alert Drivers and follow operational procedures to ensure product being delivered is with-in food safety guidelines
- Complete end of route processes including order posting and compiling credit information from trip sheets
- Support inbound freight deliveries when receiving desk is closed
- Operate multiple systems to prepare DC & SBK route data for Electronic Logging Devices and Proof of Delivery Scanners.
- Assist Drivers with Electronic Logging Devices and Proof of Delivery Scanners; trouble shoot errors, assign replacements and log tickets when service is needed
- Create and distribute DC & SBK daily route packets; which includes bills of lading for regular orders, hazardous materials BOLs, special requests, etc.
- Reconcile monthly p-card statements and review expenses for layovers and meals. Report any overages or mis-use of p-cards to Supervisor
- Complete additional tasks as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
