Transportation Supervisor

Waste Resource Management • Holden, LA

1d • $70,000 - $80,000 • Onsite

About The Position

Welcome to Waste Resource Management (WRM) At Waste Resource Management (WRM), we go beyond operating trucks —we are dedicated to environmental protection and delivering exceptional service. With a presence across Texas, Colorado, Florida, and Nevada, our affiliated companies—SouthWaste Disposal LLC, Silver City Processing, and McDonald Farms, Inc.—offer comprehensive solutions for liquid waste recycling and transportation. Join a Company That Values You At WRM and affiliated companies, your work matters—for the environment, our clients, and your career. If you’re ready to drive for a company that pays well, offers a competitive benefits package, operates safely, and supports your growth, we want to hear from you. Job Overview The Transportation Supervisor, under the direction of the Manager, will be responsible for coordinating and scheduling the daily operations of the company’s transportation fleet, ensuring the efficient and timely delivery of services to customers. This includes dispatching company drivers, equipment, or service vehicles for material transport or external services. This role requires close communication with drivers, customers, and the operations team to ensure smooth, safe, and compliant transportation activities. The Dispatcher will manage schedules, track vehicles, resolve service issues, and assist with optimizing routes to minimize delays and maximize efficiency. Duties will involve using radio, telephone, or computer to transmit assignments, as well as compiling statistics and reports on work progress. As well as approving work order tickets daily. This role may need to be available after office work hours when applicable.

Requirements

• Minimum of 2 years of experience in dispatching, preferably in the waste management or transportation industry.
• High school diploma or equivalent.
• One to two years of experience working in Excel and Word (Intermediate to advanced knowledge preferred).
• Minimum of one year of customer service experience.
• Minimum of one year of experience reporting financial information to upper management.
• Ability to handle multiple assignments.
• Ability to work independently and in a team environment.
• Proficiency in troubleshooting and problem-solving.

Nice To Haves

• Additional training or certification in logistics or transportation management is a plus.
• Bilingual (English & Spanish) preferred.

Responsibilities

• Coordinating and scheduling the daily operations of the company’s transportation fleet, ensuring the efficient and timely delivery of services to customers.
• Dispatching company drivers, equipment, or service vehicles for material transport or external services.
• Managing schedules, tracking vehicles, resolving service issues, and assisting with optimizing routes to minimize delays and maximize efficiency.
• Using radio, telephone, or computer to transmit assignments.
• Compiling statistics and reports on work progress.
• Approving work order tickets daily.
• Familiar with Office 365 and online dispatch portals to schedule and dispatch drivers and service vehicles according to customer requests, specifications, or needs, using radios or telephones and computers.
• Relaying work orders, messages, and information to or from drivers, supervisors, and field inspectors using telephones or two-way radios.
• Preparing daily routes by creating work orders through the routing software program.
• Conferring with customers or supervising personnel to address questions, problems, and requests for service or equipment.
• Monitoring personnel or equipment locations and utilization to coordinate service and schedules.
• Recording and maintaining files of customer requests, work or services performed, and other dispatch information.
• Handling and resolving service interruptions, vehicle breakdowns, and other operational issues as they arise.
• Providing real-time solutions to minimize disruption to services and ensure timely completion of deliveries.
• Determining types or amounts of equipment, vehicles, materials, or personnel required according to work orders or specifications.
• Managing difficult or emotional customer situations and soliciting customer feedback to improve service.
• Collecting data from the plant and compiling reports that include volume, daily accidents, and hours of service for upper management.
• Collecting data from the Driver’s Daily Route sheet and entering mileage into a spreadsheet.
• Handling heavy customer service tasks, such as sending out manifests upon request and calling COD customers to schedule service.
• Ensuring compliance with Department of Transportation (DOT) regulations and safety policies.
• Monitoring driver hours to prevent violations of Hours of Service (HOS) regulations.
• Operating office machines such as copiers, scanners, and fax machines.
• Ability to handle multiple assignments.
• Ability to work independently and in a team environment.
• Proficiency in troubleshooting and problem-solving.
• Performing other duties as assigned.

Benefits

• Competitive Hourly Pay: Market-based pay with annual performance reviews and pay increase based on company and individual performance.
• Comprehensive Benefits: Choose from one of three medical plans, based on your needs, dental, and vision coverage; along with 401(k) with 5% company match
• Career Growth: Training programs and advancement opportunities in wastewater operations and environmental services
• Paid Time Off: Generous PTO policy accrues from day 1, with floating and company-paid holidays.
• Additional Perks: Company-paid life and disability insurance, employee assistance program, and more
• Supportive Leadership: Leadership that values safety, professionalism, and growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED