Transportation Supervisor

The Greenbrier Hotel•White Sulphur Springs, WV

6d•Onsite

About The Position

The Transportation Supervisor will supervise staff as needed within the Transportation Department, including bus drivers, valets, dispatchers, and truck drivers. This role involves assisting with loading buses for parties, helping with scheduling, attending resume meetings, and building employee morale and spirit. The supervisor will engage and coach employees on job performance, ensure safety standards and company policies are followed, and possess the ability to communicate effectively with guests to resolve challenging situations. General knowledge of office, telephone, and computer procedures is expected, along with checking in with dispatchers before leaving for the day. The selected candidate must also be able to perform additional duties during emergency situations.

Requirements

Previous work experience in the Transportation field required
Previous supervisory experience of a staff greater than 50 individuals
Must be detail oriented and able to manage competing priorities in a fast paced environment
High School Diploma or G.E.D. required
Excellent Communication skills, both written and verbal
Strong communication skills to include: planning and leading meetings, responding to guest requests and letters, writing hotel wide communication memos
Ability to communicate to all departments in order to provide the highest level of guest service
Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
If applicable, Valid Driver’s License.
Strong financial skills, ability to build a budget, control payroll and expenses

Nice To Haves

Previous experience in the Fleet Management field preferred
Post secondary degree preferred or comparable work experience
Interest/knowledge of automotive mechanics and repair preferred

Responsibilities

Supervise as needed within Transportation Department (Bus driver, Valet, Dispatchers and Truck drivers)
Assist with loading buses for parties. (Kates Mtn, Howards Creek, Etc.)
Help with the scheduling in the transportation department.
Attend resume meetings.
Build morale and spirit.
Engage and coach employees in job performance
Ensure safety standards and goals are practiced and attained
Ensure company policies and work rules are followed
Ability to communicate with guest and provide alternate solutions to challenging situations
Check with dispatchers in the garage and valet desk before leaving for the day.
Able to perform additional duties during emergency situations