Transportation Supervisor

Omni Hotels & Resorts • Fernandina Beach, FL

92d • Onsite

About The Position

At Omni Amelia Island Resort & Spa, guests enjoy 3.5 miles of beach, scenic marshlands, luxurious oceanfront accommodations, world-class golf, dining, family-friendly activities and a full-service spa. Our associates are part of a dynamic, supportive team that values respect, gratitude, and empowerment. We offer hands-on training, growth opportunities, and the pride of working for a company known for exceptional service. If you’re friendly, motivated, and passionate about serving others, Omni Amelia Island Resort & Spa may be your perfect fit.

Overview
The Tram Driver Supervisor oversees daily tram operations, ensuring safe, efficient, and guest‑focused transportation services across the property. This role is responsible for supervising tram drivers, coordinating schedules, maintaining service standards, and ensuring compliance with all safety and operational procedures.

Requirements

• Must have CDL C license with passenger endorsement.
• Must be 21 or over with FL or GA driver's license and clean driving record.
• Must be able to provide own mechanic tools.
• Able to work with hazardous chemicals and in varying weather conditions.
• Ability to work independently and without supervision.
• Must be ambulatory.
• Must be able to climb stairs, sit or stand for long periods of time, push, occasionally pull or lift 50 lbs.
• Must have full range of motion of both arms and hands.
• Must be able to see and hear

Responsibilities

• Lead, train, and support tram drivers to ensure consistent, high‑quality service.
• Create and manage driver schedules, ensuring adequate coverage for all shifts and events.
• Enforce all transportation safety protocols, conduct safety checks, and ensure drivers follow proper procedures.
• Monitor tram routes, timing, and guest flow to maintain efficient operations.
• Provide ongoing training, coaching, and performance feedback to team members.
• Ensure drivers deliver exceptional guest service and address guest concerns promptly.
• Document and report any operational issues, safety concerns, or guest incidents.
• Ensure trams are clean, well‑maintained, and reported for service when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed