Transportation Supervisor I

National DCP•McDonough, GA

14h

About The Position

National DCP, LLC (NDCP) is hiring talented and driven professionals to join our growing team as Transportation Supervisor I . We’re a $3 billion supply chain leader supporting over 10,000 Dunkin’ restaurants across the U.S. Our team powers one of the most recognized quick-service brands through innovative logistics , reliable service, and high-quality product distribution. Known for delivering real value and operational excellence, NDCP is at the forefront of supply chain management—and we’re looking for passionate individuals to help us keep moving forward. At NDCP, your work matters. We offer a collaborative, people-first environment where your ideas are heard and your growth is supported. From competitive pay and full benefits to career advancement opportunities, we invest in your success—because when you thrive, so do we. Join us and take the next step in a meaningful, rewarding career

Requirements

High School Diploma or equivalent required.
3 to 5 years' experience managing high volume delivery route; preferably food delivery experience.
Minimum of 2 years of supervisory experience in a transportation-related role within the quick service restaurant industry.
Strong understanding of the Federal Motor Carrier Rules and Regulations.
Knowledge of related OSHA standards and regulations.
Proficient in Microsoft Office software, including Outlook, Word and Excel.
On Board Computer System Experience required.
Excellent verbal and written communication skills.
Strong leadership and decision-making capabilities required.
Excellent interpersonal and collaboration skills required.
Willing and able to work flexible / extended work schedules as needed.

Nice To Haves

CDL Class A License and active DOT Medical Card preferred.
SAP experience preferred.
People Net preferred
Prior experience with routing software. Appian preferred.

Responsibilities

Responsible for the direction and coordination of assigned team of route drivers to ensure maximum performance relative to product delivery, cost efficient equipment utilization, service, safety and good customer relations.
Creates a team-oriented environment by developing and coaching Drivers on safety, driving and customer service skills.
Monitors Driver performance weekly through PeopleNet.
Counsels Drivers on performance issues and areas for improvement.
Supervises assigned Lead Drivers.
Works with Dunkin’ Stores and Distribution Center (as a liaison) in problem solving delivery issues.
Administers progressive discipline when required .
Enforces all company polices, DOT and FMCSA regulations.
Assists Operations Scheduler with driver’s weekly schedules, vacations, and time off requests.
Orientates and develops new drivers.
Assists in compiling, monitoring, managing, and implementing the driver performance metrics and incentive program if applicable.
Manage fleet utilization, tracking status of vehicle/equipment, monitoring equipment on Out of Service report and working with Penske/Ryder as needed.
Ensures compliance with DOT hours of service.
Reacts timely and effectively to breakdowns and accidents.
Oversees Hub Locations (as assigned) with possible overnight travel to hub locations assessing routes and Drivers.
Assists Router in daily route planning as needed.
Works with the Safety Manager on proper safe driving techniques, proper lifting, and training in all required DOT regulations.
Accepts and assists with special projects as required.