Transportation Specialist - Full Time

Valley Health • Winchester, VA

10d • $17 - $21 • Onsite

About The Position

The Transportation Specialist provides safe, reliable, and customer‑focused non‑medical transportation and paratransit services for clients traveling to and from medical facilities. Operating under the direction of Valley Medical Transport’s Dispatch Center and Team Leader, this role ensures high‑quality service delivery by transporting ambulatory, stretcher and wheelchair‑bound clients, maintaining strict safety standards, and communicating effectively with internal and external stakeholders.

Requirements

• Must be 18 years of age.
• Must maintain a driving record that is acceptable with the company’s insurance carrier.
• Required to satisfy and maintain the requirements for a valid driver’s license.
• A DOT equivalent physical examination to obtain and maintain a Medical Examiner’s Certification, as well as submit a periodic drug screening, is required.
• BLS Certification (Basic Life Support) - American Heart ‘Healthcare Provider’ (HCP) - AHA approved is required within 60 days of hire.

Nice To Haves

• High School Diploma or equivalent preferred.
• Experience in the use of adaptive equipment and wheelchair lift systems, as well as providing care and support for older adults and individuals with disabilities, is preferred.

Responsibilities

• Provide specialized wheelchair and stretcher van transportation, non‑emergency ambulance assistance, and general client support.
• Ensure proper loading, securing, and transfer of all clients.
• Follow all regulatory guidelines and safety policies 100% of the time.
• Ensure all clients, passengers, and mobility devices are properly secured at all times.
• Perform non‑emergency ambulance operations and assist ambulance attendants as needed.
• Obtain accurate directions to client locations and medical facilities.
• Meet scheduled pickup and appointment times as established.
• Maintain vehicle readiness and cleanliness in accordance with organizational standards.
• Communicate frequently and effectively with the Dispatch Center using approved communication tools, ensuring compliance with transport procedures.
• Immediately report any issues that may delay pickups or appointment times.
• Collaborate appropriately with Division management, physicians, nurses, and staff regarding transportation operations.
• Complete daily and monthly vehicle checklists.
• Report findings and recommend repairs or replacement of safety equipment and supplies to leadership team members.

Benefits

• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program
• health savings account
• flexible spending account for childcare
• life insurance
• short-term and long-term disability
• professional development
• discounts to on-campus dining

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED