Transportation Solutions Manager, Warehousing & Final Mile

Saia • Johns Creek, GA

5d

About The Position

Drives profitable growth, customer acquisition, and increased adoption of Saia’s Warehousing and Final Mile solutions. Serves as the product and subject matter expert for warehousing, distribution, fulfillment, and final-mile services, partnering with Saia’s sales organization and cross-functional teams to identify customer opportunities, assess supply chain requirements, and develop value-based solutions. Supports Saia Logistics growth by expanding pipeline, revenue, market penetration, and profitability while increasing awareness, understanding, and adoption of Warehousing and Final Mile capabilities across Saia.

The role supports customer discovery, strategic sales calls, solution presentations, opportunity qualification, site evaluations, proposal development, pricing discussions, and progression through the sales process. It collaborates with internal and external resources to design solutions and support customer onboarding and implementation. The position also provides product education and sales support, develops sales-enablement resources with Marketing and Sales Enablement, and monitors pipeline, revenue, profitability, adoption, implementation, and service results using Salesforce, Power BI, and other reporting tools.

The position requires travel for customer opportunities, facility evaluations, implementations, sales engagement, training, and business development; overnight travel may be included. Work may involve extended stationary periods at a computer or desk, frequent use of hands and fingers, occasional lifting or carrying of materials up to 25 lbs, adequate vision and hearing, and occasional movement, bending, and reaching.

Requirements

• At least 18 years of age.
• High school diploma or GED.
• Authorized to work in the United States.

Nice To Haves

• Bachelor’s degree in business, logistics, supply chain, transportation, operations, or a related field.
• 5+ years of relevant logistics, supply chain, sales, business development, or solutions experience, preferably with demonstrated experience in warehousing, distribution, fulfillment, and/or final-mile services.
• Strong knowledge of warehouse operations, inventory management, distribution, fulfillment, and final-mile delivery models.
• Understanding of warehouse solution design, including facility requirements, storage configurations, labor considerations, material handling, inventory flow, order fulfillment, and operating costs.
• Knowledge of final-mile solutions, including delivery requirements, service levels, appointment-based delivery, specialized handling, provider networks, and customer experience considerations.
• Understanding of how transportation, warehousing, fulfillment, distribution, and final-mile services integrate into comprehensive supply chain solutions.
• Strong consultative selling, solution development, business development, negotiation, strategic planning, presentation, and relationship-management skills.
• Ability to evaluate complex customer supply chain requirements, develop business cases, communicate value, and collaborate across Sales, Operations, Pricing, Technology, and Customer Service.
• Demonstrated ability to educate and enable a broad sales organization, translating product expertise into prospecting strategies, customer conversations, and revenue opportunities.
• Strong analytical skills to evaluate solution economics, customer requirements, operational feasibility, and profitability.
• Proficiency with Salesforce, Power BI, Microsoft Excel, and Microsoft Office, including analyzing pipeline, revenue, profitability, and operational performance and translating insights into growth strategies.
• Strong written and verbal communication skills for engaging customers, sales professionals, sales leadership, operators, service providers, and cross-functional partners.
• Ability to remain in a stationary position for extended periods while working at a computer or desk.
• Frequent use of hands and fingers for typing, handling documents, and operating office equipment.
• Occasional lifting or carrying of office materials or boxes up to 25 lbs.
• Adequate vision and hearing, with or without correction, to read, prepare, and communicate information.
• Occasional movement, bending, and reaching for office tasks, customer meetings, or facility visits.
• Willingness to travel for customer opportunities, facility evaluations, implementations, sales engagement, training, and business development; travel may include overnight stays.

Responsibilities

• Partner with the Saia sales organization to identify, develop, and close new Warehousing and Final Mile business opportunities.
• Serve as the product and subject matter expert for Warehousing and Final Mile throughout the customer and sales opportunity lifecycle.
• Develop and execute growth strategies focused on target customers, industries, geographic markets, customer segments, and supply chain requirements.
• Support customer discovery, strategic sales calls, solution presentations, opportunity qualification, site evaluations, proposal development, pricing discussions, and sales progression.
• Assess customer supply chain requirements and partner with internal and external resources to develop warehousing, inventory management, distribution, fulfillment, and final-mile delivery solutions.
• Identify opportunities within existing Saia customer relationships to expand logistics revenue by connecting transportation needs with Warehousing and Final Mile solutions.
• Collaborate on solution design, operational requirements, facility and labor needs, technology integration, pricing, implementation requirements, and business cases.
• Build and maintain relationships with customers, warehouse operators, final-mile providers, technology partners, external service providers, and internal stakeholders.
• Partner with Operations, Pricing, Technology, Customer Service, Sales, and service providers to ensure solutions are operationally executable, financially viable, and aligned with customer expectations.
• Support onboarding and implementation of new Warehousing and Final Mile customers to help transition them from sales to operational execution.
• Serve as an internal and external resource on warehousing, distribution, fulfillment, inventory management, and final-mile capabilities, including industry trends, operating models, technology, competitive offerings, and emerging customer needs.
• Partner with Marketing and Sales Enablement to develop sales tools, customer-facing materials, value propositions, case studies, training, and product resources.
• Provide product education and sales support to strengthen opportunity identification, customer conversations, solution positioning, and sales confidence.
• Monitor pipeline activity, conversion, revenue, profitability, customer adoption, implementation performance, and service results to identify growth opportunities and corrective actions.
• Use Salesforce, Power BI, and other reporting tools to identify potential customer opportunities, track pipeline development, and measure growth and performance.
• Travel to support customer opportunities, facility evaluations, implementations, sales engagement, training, and business development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED