Transportation Shuttle Supervisor

TransWest Mobility • Everett, WA

22h • Onsite

About The Position

The Transportation Shuttle Supervisor is responsible for dispatching drivers to site locations(s). Assist with vehicle safety checks and ensure a smooth timely pull-out for each location. Monitor shuttle operations during peak arrival and departure times. The Transportation Shuttle Supervisor may also be required to fill in for a driver on an emergency basis. Responsible for ensuring all vehicles are fueled, ready for dispatch and secured at the off-site parking location before or at the end of the shift. This role is open to current TransWest team members only and is a split-shift from 5:30AM-9:30AM and 2PM-6PM. To be considered, team members must apply by Friday, June 19, 2026 at 9AM.

Requirements

• 2+ years of experience in a Lead or Supervisory role
• 2+ years of driving experience (shuttle, routed, or point-to-point transportation using a vehicle with a 10,000 GVWR or greater)
• Must have experience in using Microsoft Office Suite
• Must be at least 21 years of age
• Acceptable Motor Vehicle Record
• CDL Class A, B or C License
• Passenger Endorsement
• Current/Active DOT Medical Card

Responsibilities

• Provide front line supervision to drivers, program support staff, and additional staff assigned to the Shuttle Transportation Program, representing supervisory responsibility for 20+ employees.
• Ensure efficient pull-out of all shuttle routes at the beginning of each shift so that all shuttle service starts on time and can maintain efficient and safe service.
• Assign available vehicles to each route, ensure that all external signage is current, and drivers have necessary supplies and documentation paperwork.
• Work with the Operations Manager pertaining to fleet management and movement of assets.
• Oversee fleet of 20+ shuttle vehicles as well as support vehicles.
• Review fleet condition daily and assist in scheduling vehicles for repairs as determined by the Operations Manager
• Ensure that the fleet is clean, working with the drivers to schedule and perform cleaning activities.
• Oversee ordering and procurement of equipment and supplies, ensuring that staff and daily operations have all equipment and supplies needed; ensure that Shuttles are stocked with required supplies, schedules, and other informational pieces at all times.
• Work with the Operations Manager to cover scheduled and unscheduled absences in the event a driver does not check in on time.
• Assist with data gathering or updating shuttle operations records as needed.
• Conduct on-the-road observations at various locations in the system, monitoring on-time performance, shuttle operations, customer service, safe driving principles and document/follow-up with any areas of concern.
• Assist in the investigation of workplace crashes/injuries and ensure adherence to safety standards and safe workplace practices.
• Other duties as assigned.

Benefits

• Medical, Dental, Vision & Life Insurance
• 401k with matching
• Annual pay raises
• Holiday pay
• Paid Time Off up to 80 hours per year with increasing amounts based on your years of service

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed